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Name of author Rick Baker, P.Eng.

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Your communication style influences people much more than your logic.

by Rick Baker
On Mar 4, 2019

The Thinking Behind The Tweet

According to Chip Heath and Dan Heath ['Decisive', 2013] "When the researchers compared whether process or analysis was more important in producing good decisions - those that increased revenues, profits, and market share - they found that "process mattered more than analysis - by a factor of six.""

Good Decision Making relies on good decision-making processes.

Good Influencing relies on good influence-making processes.

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Communication: Improving Communication | Influencing | Thought Tweets

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