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Name of author Rick Baker, P.Eng.

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Change or Die

by Rick Baker
On Jan 11, 2012

Most people have trouble making changes.

Even when faced with the choice of 'change or die' most people are unable to change.

I have heard experts say that for quite some time. And, I know from personal experience and from observing other people it can be difficult to make certain changes. So, let's accept that as a fact of Nature.

What should we do about that?

The answer depends upon the future you desire.

In the future, do you want:

To be clear, I am not questioning whether or not you want other people to change...[that pretty much goes without saying]. I am asking, do you want:
  1. changes for the better?
  2. no changes?
  3. changes for the worse?
Unless I am missing something, those are the only 3 possibilities.
 
And,
  • most people would remove #3 from the short list and
  • many people, if not most people, would choose #1
If you choose #1 - if you choose changes for the better - then here is some advice that will help...
 
First: accept that facts, fear, & force will not lead to sustained changes for the better. Positive change, constructive change, has calmer and more comfortable sources. Relax yourself. Set aside time to think about yourself and the changes you desire. Think about baby steps of change. Think about what you want to accomplish...think about the end point. While you do that, set small achievable-action goals. But, don't expect immediate perfection. It takes desire and persistence and time to create Good Habits.
 
Educate yourself...using expert advice. For example, here is a recommendation from Alan Deutschman1:
 
The First Key to Change: Relate -
 
Form a new emotional relationship with a person or community that inspires and sustains hope.
 
The Second Key to Change: Repeat -
 
The new relationship helps you learn, practice, and master the new habits and skills that you'll need. It helps tremendously to have a good teacher, coach, or mentor to give you guidance, encouragement, and direction along the way.
 
The Third Key to Change: Reframe
 
The new relationship helps you learn new ways of thinking about your situation and your life. You change the way you look at the world.
 
Putting all of that together:
 
Relax, Relate, Repeat & Reframe
 
That's one way to create changes for the better.
 
 
Footnote:
 

Your Feelings & Your Bottom Line

by Rick Baker
On Jan 5, 2012

Business Leaders: how do you feel when your bottom line is positive, healthy, and growing?

When your bottom-line profits are pretty darned good, do you feel:

  • Terrible? or
  • Nothing? or
  • Pretty Darned Good?
I am going to hazard a guess and say, "When your bottom-line profits are pretty darned good you feel Pretty Darned Good".
 
So, to some degree, perhaps to a large degree, your bottom-line profits impact on how you feel.
 
There is a cause-and-effect at play here.
 
Good bottom lines lead to good feelings.
 
How about flipping it around...
 
Wouldn't you agree with the following: Good feelings lead to good bottom lines!
 
 
PS: In fact, isn't it impossible to imagine how bad feelings could ever lead to good bottom line profits?

Do Family Business People Have Better Work Ethic?

by Rick Baker
On Jan 4, 2012

Here is the thought behind that Question...

Recently, I read Jim Estill's CEO blog1 about work ethic. It reminded me of the stinging little Thought Post I wrote last year to address claims about attitudes of entitlement around the workplace. [Snakes & Ladders...and Entitlement]

Since reading Jim's blog, I followed his advice and I read the book 'Reviving Work Ethic'.

And, I re-listened to the short version of Napoleon Hill's 'Think and Grow Rich'. [I do that quite regularly]

I like many of the points Eric Chester made in 'Reviving Work Ethic'. Particularly, I like his views about of Work Ethic Markers:

Positive Attitude

Reliability

Professionalism

Initiative

Respect

Integrity

Gratitude

Those definitely are facets of a good work ethic.

And, Leaders ought to lead by example as they promote and encourage those facets of good work ethic.

Here is another way to look at it - the Napoleon Hill way...

QQS

Napoleon Hill taught:

  • we must over-deliver on Quantity of service,
  • we must over-deliver on Quality of service, and 
  • we must render that service with an enthusiastic Spirit2.

That, in summary, is Napoleon Hill's QQS Formula ["QQS"].

We can use QQS as the guide for good work ethic.

And, we can quickly see how the institution and practice of QQS provides tremendous benefits, ranging from workplace harmony to differential advantage.

That said, the question remains:

Do family business people have better work ethic?

 

Footnotes:

  1. Jim Estill's blog
  2. Spirit, as in Spirited Leaders

Blinded by our own Brilliance

by Rick Baker
On Jan 3, 2012

To what extent are we blinded by our own brilliance?

[Of course, I mean our perception of our own brilliance...whether or not we are anywhere near as bright as we perceive.]

An old friend of mine, George, talked to me many times about his early career where he worked at a multinational energy company that continually found itself 'blinded by its own brilliance'. In fact, some senior folks at the company used that expression almost as often as they use the expression 'paralysis by analysis'. 

My memories of George's stories came back to me when I read the following last week1:

"So, what can business managers do to become better estimators of their team members' skill and ability? Consulting with someone less experienced may do the trick." [Sian Beilock]

This reminded me not only of my friend George's 'big-company stories' but also the story of Obvious Adams2. Obvious Adams was the unassuming fellow who saw obvious and simple solutions while all the people around him were confounded by visions of complexity and mired in unimportant details.

We will definitely take advantage of Sian Beilock's advice: it aligns with Spirited Leaders' philosophy 'Seek Simple'. 

It is easy to believe business is more challenging now than it ever was...and it is easy to forecast that trend will continue. I have heard many people say that. I have said it myself as recently as last week.

But now, after rethinking, I have decided to make a change.

I will never say things like 'business is tougher than it used to be" again. Instead, I will spend the time seeking out and getting advice from more Obvious Adamses.


Footnotes:

  1. Sian Beilock, 'Choke', (2010)
  2. Robert R. Updegraff, 'Obvious Adams', (1916)

Do you have what it takes to DELIVERS?

by Rick Baker
On Dec 28, 2011

Recently, I was listening to an audio book about 'Courage'. When the audio used the words 'Vigilance' and 'Intention', I wrote those two words in my notepad - one below the other. For some reason, I felt the need to add the word 'Learning' to the bottom of the list. With this done, the sheet in my note pad contained:

Vigilance

Intention

Learning

I like lists and memory tools. When I see lists like this the first letters of the words jump out at me. The first letters of these 3 words caught my attention. While the natural order [top-down] of the first letters of these 3 words was well on its way to spelling the word 'VILE', I read them from the bottom up and saw the word 'LIVE'. And, that's when the word 'Energy' jumped into my mind. So, I reversed the order of the 3 words and added 'Energy' to the bottom of the list:

Learning

Intention

Vigilance

Energy

That was the start of a little list of important words for business people. But, too much was missing. For example, when it comes to business 'Discipline' and 'Strengths' are of about equal importance. One cannot thrive and deliver advantage without the other. I wanted to add both 'Discipline' and 'Strengths' to the list...and the first letters of these two words did not lend themselves to simple addition. If I was going to create a 'memory tool', I needed more words with just the right letters to deliver an important, concise, and memory-friendly message.

On the other hand, this isn't something you can force...at least, I cannot force it. Either words arrive and fit or they don't.

I allowed this to simmer for a few days.

And a few words came to me.

Here is where I ended up.

This list DELIVERS 8 Success Ingredients:

Discipline: knowing the choices are many and knowing the better and best choices are not so many

Energy: recognizing energy is the source of all growth and change, including that of attitude

Learning: viewing life as a long-term school of experiencing and discovering how to avoid hard-knocks

Intention: allowing wisdom, judgment, and volition to guide both thoughts and actions

Vigilance: focusing attention and observing, while keeping personal biases under control

Empathy: being able to understand other people, engage them, and build upon their differences

Resolve: fixing sights on a purpose and having faith about getting to that end point

Strengths: drawing on talent to consistently deliver near-perfect performance

 

Do you have what it takes to DELIVERS?

 

Footnote:

We have a 1-Page Tool, which helps people DELIVERS

Tags:

1-Page Tools | Attitude: Creating Positive Attitude | STRENGTHS: People-Focused for Success

How Successful People Act

by Rick Baker
On Dec 21, 2011

Years ago I was full of fury. At least, that's how one professional assessment described me. While in that state, as a result of a corporate change, I was given a new boss. My old boss was just fine and I felt no need for a new one. Regardless, I was in my car driving to the first meeting with my new boss. The drive took an hour so I had plenty of time to build up a head of steam. So I did. That assessment was accurate: by the time I arrived at my new boss' office I was full of fury. After we had shaken hands, I sat down in a chair across from him. My new boss asked me to be candid and let him know what was going on. I gave him an earful. In fact, I gave him more than two ears full. When I was done, he had a very pleasant look on his face and he thanked me.

I will never forget that day...the day I received my first real-life lesson on leadership...the day I met a friend for life.

Tags:

Attitude: Creating Positive Attitude | Emotions & Feelings @ Work

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.