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Name of author Rick Baker, P.Eng.

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Ask value-packed questions. Allow time for people to think, express themselves, and provide value-packed answers.

by Rick Baker
On Sep 13, 2020

The Thinking Behind The Tweet

Part of it is being curious. Part of it is seeking to understand. Part of it is 'Planning Your Work'. 

Much of it is being present and listening.

And you can call it Communication.

Winners seek solutions and think of better places. Losers agonize over problems and fear uncertainty.

by Rick Baker
On Sep 3, 2020

The Thinking Behind The Tweet

The choice is yours.

Choose fixing the problem over fixing the blame.

At the rate people are now listening, evolution will remove our ears in a few generations.

by Rick Baker
On Aug 29, 2020

The Thinking Behind The Tweet

If I told you once I told you a thousand times...

...use it or lose it.

[Then there's the unthinkable - Is it possible my communications are that bloody uninteresting?]

More on, falling on deaf ears..

Tags:

Communication: Improving Communication | Humour | Thought Tweets

When there's no reason or rhyme maybe it's time to change your tune.

by Rick Baker
On Aug 27, 2020

The Thinking Behind The Tweet

Human beings are biased creatures. One bias is known as the rhyme-as-reason effect.

According to Wikipedia -

"The rhyme-as-reason effect is a cognitive bias whereupon a saying or aphorism is judged as more accurate or truthful when it is rewritten to rhyme." And "For an example of the persuasive quality of the rhyme-as-reason effect, see "if it doesn't fit, you must acquit," the signature phrase used by Johnnie Cochran to gain acquittal for O.J. Simpson in Simpson's murder trial."

Consider the rhyme-as-reason bias when you:

  • create leader's messages
  • create marketing communications

When you make a fine argument...shut up, listen, watch, & learn.

by Rick Baker
On Aug 26, 2020

The Thinking Behind The Tweet

First, learn about the extent of the fineness of your argument. I mean, bring your thick skin and thin skull...and keep your ego under full control.

Was your argument really as fine as you thought?

Lack of confidence is evident when people talk too much during good times then talk too little during bad times.

by Rick Baker
On Aug 17, 2020

The Thinking Behind The Tweet

This is especially true when the talk is about credit and blame for results.

...better to aim closer to the Zen, "Is that so".

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.