by Rick Baker
On Apr 20, 2012
Thought Tweet #460 Gather specks of agreement...make a molehill and use it to construct a mountain of agreement.
The Thinking Behind The Tweet
Constructive criticism is an oxymoron. Rather than be critical of other folks...focus on the areas of agreement. Build on those areas. Help people feel comfortable. Change is only constructive when people are comfortable.
by Rick Baker
On Apr 11, 2012
Thought Tweet #453 Allow a bit of the child in you to generate and enjoy workplace humour.
The Thinking Behind The Tweet
A sense of humour is a facet of a pleasing personality and it is a gift possessed by the greatest of leaders. Of course, your humour has to be 'fitting', not destructive, and in good taste.
by Rick Baker
On Apr 3, 2012
Thought Tweet #447 Wild Goose Chases: Stop makin' 'em; Stop takin' 'em.
The Thinking Behind The Tweet
One reason why salespeople fail to make a sale is they never had any chance of making a sale in the first place. David Sandler, the sales educator, said something like that. And, it's true. So, salespeople should do what they can to stop takin' Wild Goose Chases. Similarly, buyers waste their time with dysfunctional buyer-seller interactions. Everyone should stop makin' & takin' Wild Good Chases.