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Name of author Rick Baker, P.Eng.

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Sales Tweet #5

by Rick Baker
On Jul 23, 2010
Sales Tweet #5 Who helped or inspired you the most this week? Pick 2 of these people and mail to them hand-written thank you notes...today.
 
The Thinking Behind the Sales Tweet
Many people help us and they know they helped us. Some people help us and they do not realize they helped us or they do not realize how much they helped us. Regardless, hand-written thank you notes - sincere hand-written thank you notes - can deliver a nice little pat on the back. And - who can't use a pat on the back!

Tags:

INSPIRE PEOPLE - GROW PROFITS! | Questions?: The Art of Asking Good Questions | Sales | Thought Tweets

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10 Rules for Building a Great Organization

by Rick Baker
On Mar 30, 2010
My friend, Ben Bach, thoughtfully loaned me his copy of the book ‘Enough. True Measures of Money, Business, and Life’, written by John C. Bogle, the founder and former CEO of Vanguard Mutual Fund Group.
 
 
I recommend the book to anyone interested in understanding the current status of capitalism. Of more importance, John C. Bogle offers clear ideas on how we can help build a better future for our businesses and for our investments [and for generations to follow].
 
I will be picking up a copy of ‘Enough.’ for my library.   [some personal comments at the footnote]
 
Here is a sample of John C. Bogle’s wisdom…
 
10 Rules For Building a Great Business
 
Rule 1: Make Caring the Soul of the Organization
 
Rule 2: Forget about Employees (the word hardly suggests teamwork and cooperation at Vanguard, Bogle uses 'crew member'…see footnote for an explanation)
 
Rule 3: Set High Standards and Values - and Stick to Them
 
Rule 4: Talk the Talk, Repeat the Values Endlessly
 
Rule 5: Walk the Walk, Actions Speak Louder than Words
 
Rule 6: Don't Overmanage
 
Rule 7: Recognize Individual Achievement
 
Rule 8: A Reminder - Loyalty Is a Two-Way Street
 
Rule 9: Lead and Manage for the Long Term
 
Rule 10: Press On, Regardless
 
Footnote: John C. Bogle is an avid admirer of Lord Horatio Nelson. We have that in common. Lord Nelson is very high on my list of historic heroes. Nelson inspired a nation to heights rarely accomplished and his legacy lives on in the hearts of many. In honour of his ‘patron saint’, Admiral Nelson, Bogle decided to remove the word employee from his company’s lexicon and instead call his people crew members. [PS: Bogle also named his company Vanguard out of respect for Lord Nelson.]
 
 
More about Standards and Values [Rules 3 and 4] in future blogs…

Tags:

Hero Worship | INSPIRE PEOPLE - GROW PROFITS! | Master Rules | Values: Personal Values

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