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Simplicity generates efficiency

by Rick Baker
On Feb 23, 2017

Complexity confuses people.

Simplicity generates efficiency.

80/20 Rule wisdom has repeatedly proven its value over time.

The 80/20 Rule tells us that 20% of the work we do delivers 80% of the value we receive for that work. In other words, 20% of our efforts yield 80% of the results we desire. 

In no way does the 80/20 Rule try to guide us to work perfection in all areas.

In no way does the 80/20 Rule try to cover all of the various pieces of work we perform.

In no way does the 80/20 Rule try to satisfy 100% of anyone's needs.

In fact, the 80/20 Rule implies the exact opposite.

  • It implies simplicity.
  • It implies reduction.
  • It implies compromise.

In exchange for these ‘limitations’, the 80/20 Rule delivers the benefits of efficient and effective coverage of the processes that deliver 80% of the value we are working to obtain.

When we cover 80% of the value using systematized and simplified processes, such as those governed by the 80/20 Rule, we free up the ability to focus the majority of our time on injecting innovation into processes that require our inter-personal talents, our technical expertise, and significant amounts of our concentration and thought.

***

In business we do better when we have simple systems, we know the rules for those systems, and we know when we must break those rules and do different things.

We need to understand human nature: people are very comfortable following the rules they have chosen for themselves; people have more difficulty buying into and following rules created by others. And yes, some people are natural born rule breakers...they are the outwardly defiant, the silent detractors, and the saboteurs.

In reaction to the resistant-to-change realities of the business world, we develop supervisors, managers, coaches, and mentors.

 

 

Tags:

80/20 Rule | Master Rules | Seeking Simple!

Don’t be Passionate about Shorthand Abstractions…they have no Integrity

by Rick Baker
On Jan 12, 2017

Over the last few years, I have written and talked about the communication problems that happen when business leaders use words like Passion and Integrity to lead/encourage/inspire people to be the best they can be at work. The words Passion and Integrity are laced with double entendre and have been overused and misused to the point of obfuscation. Put another way, these two words have been clichéed to the brink of uselessness. Their use has evolved and become mostly bad habit.

Like many of the words and phrases we exchange with one another, the words Passion and Integrity are shorthand abstractions. You can also think of these two words as troubled memes. The words Passion and Integrity have been passed down the generations and passed around the tables for so long and by so many that intent and meaning have been bastardized as happens in ‘telephone games’. 

Business leaders should exercise care when they communicate, especially when they use shorthand abstractions that are likely to touch sensitive territories including personal values, morals, emotions and powerful feelings. 

Why should leaders take greater care when we use shorthand abstractions?

Here’s some thoughts from Tor Norretranders’ –

“That is also the point with abstractions. We want them to be shorthand for a lot of information that was digested in the process leading to the use of the abstraction but not present when we use it. Such abstractions have depth. We love them. Other abstractions have no depth. They are shallow, just used to impress the other guy. They do not help us. We hate them.”

Article – ‘Depth’ by Tor Norretranders, Science Author. An excerpt from John Brockman’s edge.org inspired book ‘This Will Make You Smarter’, (2012)


PS: Yes - interesting use of the shorthand abstractions ‘love’ and ‘hate’ in the quote above. That goes right to the heart and brain of my message here.

PPS: Yes - much of what we communicate has the forms of both shorthand abstraction and bad habit. That's why we provide definitions of words and explanations: this is one way to help people understand what we are trying to communicate. 

 

15 Ways to Influence Thinking & Inspire Action

by Rick Baker
On Dec 22, 2016

Vision inspires

Leadership has a few essential ingredients. For example, the leader must possess a level of intelligence and the leader must possess a character that appeals to followers. Another essential ingredient is Vision. Good-to-great leaders hold a long-lasting, vivid image of what they want in their minds and they communicate that message to their followers. Some good-to-great leaders have an innate gift of communication. Other good-to-great leaders learn the art of communication.

Values fuel the right actions

Everyone lives by a set of personal Values, whether or not they are expressed verbally. The greatest of leaders naturally live by their Values in a most consistent manner. And they have a habit of painting verbal pictures around their Values. Good-to-great leaders' thoughts and actions and communications are consistent. This clarity around Values sends a consistent message to followers. The message energizes followers. In this way, the leaders' Values fuel everything.

Goals provide direction

Good-to-great leaders set long-term goals and they set short-term goals...they know the importance of little milestone steps that guide positive actions toward the long-term goal. Good-to-great leaders know the linkage between good habits and long-term goals. Good habits help people achieve their long-term goals whereas bad habits do not. Short-term goals provide the opportunity for testing, doing, failing, learning, and adjusting the next sets of short-term goals and actions. 

Intent doesn't go without saying

Good-to-great leaders, when compared to average people/leaders, somehow, do a better job of understanding other people. So, somehow, they do a better job of choosing people whose intentions are more aligned to fit on common ground...rallying around a cause. Some good-to-great leaders possess natural gifts of empathy. Other good-to-great leaders figure out how to read other people and they start the process by sharing discussion of Intentions. When in doubt, they ask.

Stories get remembered

Great leaders are great communicators. They are attuned to their life-experiences and how some of those life-experiences serve as excellent examples that can be shared with other people, followers and others who could be followers in the future. Great leaders create powerful, magnetic stories around these pertinent life-experiences. They practice delivering these stories. Then they use every opportunity to present and repeat the stories...to anyone and everyone who will listen.

Take Immediate Steps to Improve Communication

When communication gets off track, straying from the desired direction, good leaders work to improve communication so it returns to the right track. Good leaders do not let interpersonal conflicts fester. They know success relies on a level of harmony between followers. So, when dysfunction is evident they address it. Good leaders communicate to ensure their followers' harmony and focus.

Design Tools to Help People

Tools serve people...making their lives easier, making their lives more productive, adding quality to their lives...assisting them as they build. Good leaders know the power inherent in tools. Good leaders ensure their people have access to good tools. And, to maximize opportunities for performance good leaders ensure their people have customized tools...creative, customized tools.

Focus on Solutions

Leaders see solutions. Solutions and solution-thinking are around the essence of leadership. Good leaders connect with followers who are like minded about solutions. Some followers are naturally solution-oriented, others need to learn that problems are the routes to solutions, growth, and opportunities. Leaders do 2 things to promote solution-orientation: they lead by example...and...they teach.

Seek Simple 

When people go about business things can get complicated and that can happen quickly. Good leaders know the difference between simple, complicated, and complex. Good leaders conserve their energy, saving it for the complicated and complex things. One strategy that ensures energy is conserved so it can be put to best use is Seeking Simple...separating wheat from chaff...helping followers do the same.

Understand Business Contains Only 3 Things: People, Process, & Situations

"People, Processes, & Situations" is an example of seeking simple.  Good leaders know success is all about people...so good leaders invest time connecting with, serving, mentoring, and strengthening good people. Good leaders ensure processes [including tools] serve people, helping people convert actions into results. Good leaders know situations have a most-powerful effect on behaviour, so they plan for and construct situations.

Understand People Do Only 3 Things: Good Habits, Bad Habits, & New Things

Good Habits are things people think and do that help them achieve long-term desires and goals. Bad Habits are things that people think and do that do not help them achieve long-term desires and goals. Good leaders use these simple definitions to inject clarity into their lives. Then good leaders work at reducing their performance of Bad Habits and expanding their performance of Good Habits. And, good leaders test New Things...relentlessly seeking more Good Habits.

Take Talent To Task

Good leaders are fascinated by people's talents. When people's talents show a capability of aligning with the trust of the leader's goals, good leaders ensure the talented person has access to (1) opportunities to put the talent to productive use, (2) specialized knowledge to complement the talent, and (3) time to practice skills to hone the talent into a personal strength. Then good leaders don't leave things to chance - they help people connect personal strengths to important tasks. 

Don’t force change…construct it with comfort

Good leaders know change is constructive only when people are comfortable. And personal and business growth happens when people learn how to expand their comfort zones. Knowing these things, good leaders consider people's comfort/stress levels and design change in increments that help expand comfort zones without triggering the destructive consequences that naturally happen when people are forced into discomfort zones. Good leaders also know this correct approach to change 'dominoes' as confidence escalates.

Repeat clearly, "I do have time!"

Good leaders know the importance of leading by example. So, they know if they say "I don't have time" or "I'm too busy" their followers will pick up on that, think the same way, talk the same way, and act accordingly...spreading the lack-of-abundance mindset to one and all. Knowing this, good leaders remove the "I don't have time" & "I'm too busy" bad habit from their thoughts and words. They replace the bad habit with good habits: as examples, they apply the 80/20 Rule and they practice abundance thought and solution talk.

Change character for the better

All great leaders changed their character. Perhaps Abraham Lincoln performed one of the greatest self-transformations. When he was a young man he had the habit of openly criticizing other people. In 1842 Lincoln publicly criticized Illinois state employee James Shields. Shields took exception to the criticism and challenged Lincoln to a duel. The 2 men faced one another with weapons in hands. Fortunately their seconds intervened. Lincoln used the incident as a life-lesson and he chose to change his character for the better...rarely criticizing others. Lincoln's change of character took him from the dueling field to the White House. 

 

 

Why present your thoughts?

by Rick Baker
On Nov 1, 2016

Many years ago, Peter Urs Bender presented wonderful, simple advice:

There are only 4 reasons you should give presentations -

  • to inform
  • to entertain
  • to touch the emotions
  • to move to action

You can and should try to accomplish more than one of these 4 things when you give presentations...and accomplishing all 4 is ideal.

I have found this simple advice to be very helpful.

***

Many, many years ago one of my bosses gave me the following piece of advice...

There's only 2 reasons to make a speech -

  1. You love making speeches
  2. Your boss tells you to make a speech.
While that can come across somewhere between humorous and annoying, it too is a good piece of advice. I have had the pleasure and displeasure of giving speeches under both these reasons.

No question, I performed far better under reason #1. 

No question, the catastrophes I experienced under reason #2 enabled some wonderful learning experiences and now-humorous stories...I mean - now-humorous because hindsight is 20/20 and time has healed all wounds.

Keep your goals in mind...and seek simpler paths.

by Rick Baker
On Dec 7, 2015

In Sales roles, it is essential to keep your eye on the finish line; understanding the hurdles between you and your goal is far more important than understanding the hurdles in your wake.

And, following Ockham's razor or ancient wisdom - or, if you prefer, following the natural law of gravity - the simplest routes to success are generally the best routes.

Complication and complexity confound and confuse.

Simplicity brings skill development, speed & ease. 

Keep your goals in mind...and seek simpler paths.

Tags:

Goals - SMARTACRE Goals | Sales | Seeking Simple!

Being Memorable

by Rick Baker
On Mar 24, 2015

Tags:

Communication: Improving Communication | Seeking Simple!

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