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Name of author Rick Baker, P.Eng.

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Criticism, Adrenalin Spikes & Improving Relationships

by Rick Baker
On May 15, 2017

Some people naturally repulse criticism. These people may show outward signs of their repulsion. These people may not show outward signs, or their repulsion may hide so well it would take a professional observer to notice it. Regardless, internally, these people churn in reaction to criticism. For these people - even small, innocuous pieces of feedback can trigger intense internal reactions, floods of adrenalin – adrenalin spikes.

  1. Do you know people who show vehement reaction to tiny criticisms…people who have zero tolerance for incoming criticism?
  2. Do you know people who, at first, show no outward reaction to criticism then, later, strike excessive reactionary blows against the person who delivered the criticism?
  3. Do you know people who have the habit of claiming they are the victim of undue criticism?
  4. Do you know people who repulse criticism yet deliver it to others with gusto and righteousness?

These are four common reactions to criticism.

I have personally exhibited at least three of these four reactions to criticism…and, probably, many people would think I’m selling myself short by not admitting to all four.

Why?

Why would I have had such reactions to criticism?

Not having much knowledge of physiology or biology and only dabbling experience with psychology I answer that question this way:

  • When people criticized me, I experienced adrenalin spikes [or was that cortisol?]. I felt strong, churning, tightening sensations in the gut…quickly followed by combinations of anxiety and anger, often intense anger...then excessive negative thoughts and behaviour.
  • This reaction must have started when I was a very young child. I have no memory of reacting any other way to criticism [until the last decade, that is].
  • Perhaps, my criticism-repulsion was are due to genetics? Perhaps, my childhood environment? Perhaps, my early experiences with authority figures? I expect it was some combination of these things.

Here’s a curious thing. When you experience criticism-repulsion as a child you can be quite oblivious to other people. And, this can cause challenges…a large variety of interpersonal challenges. Left unattended, these interpersonal challenges can last a lifetime.

Here’s some good news. It is possible to gain self-understanding and create strategies to overcome the interpersonal challenges. The starting point, or at least one starting point, is recognition of the physiological changes that signal less-than-ideal reactions to criticism. People, perhaps most people, can alter their bad habits [including adrenalin spikes] if they choose to make the changes and do the work required.

 

PS: Perhaps, the people who experience the criticism-repulsion I have described are most capable of identifying it in other people? ... and helping others?  

The power behind our reactions is far too important to be left to chance.

by Rick Baker
On May 15, 2017

The Thinking Behind The Tweet

Knee-jerk reactions catch our attention and we hold them in disfavour. Yet – what are we doing to make sure they don’t happen?

What are you doing to anticipate situations/circumstances and pre-plan the release of the power of your reactions?

I didn't see the financial meltdown coming. I didn't see the economic recession coming. I do see some things now...

by Rick Baker
On Apr 30, 2017

The Thinking Behind The Tweet

Having been through those challenges, and rethinking business, I have a better picture of what we need to do to protect our businesses. I know business leaders need to inject Maker-thinking into their business. And, they need to do more good-old-fashioned testing of ideas...that's the entrepreneur-proven route to innovation.

Canadian leaders need to stop avoiding people problems and come up with better ways to remedy them.

Canadian leaders need to start matching talents with tasks.

Are you still trying to close that sale? Is your Persistence based on accurate thinking or denial?

by Rick Baker
On Apr 28, 2017

The Thinking Behind the Tweet

When does persistence become the wrong thing to do? 

There are differing views: we discussed this at the Thought Post called ‘The Eighth Step Toward Riches or The First Mental Trap’ 

 When should the sales person draw the line…pull the plug? 

Ideally, this should happen when two things align: 

1. Your gut feel tells you ‘It is over.’ 
2. Your accurate thinking tells you ‘It is over.’ 

That’s much easier said than done. 

But, like all other aspects of sales…it is a talent that can be learned & honed.

Ease - success appears easy; Dis-Ease - failure happens without ease or appearance of easy.

by Rick Baker
On Apr 27, 2017

The Thinking Behind The Tweet

When you fully engage your Talents & Strengths things happen with relative ease...and success follows.

If we had not learned the word "No" so well when we were young, we would spend a lot less time ruminating about our mistakes.

by Rick Baker
On Apr 24, 2017

The Thinking Behind The Tweet

When we were young a lot of people started to say "No" to us. We were made to believe it was wrong to say and do certain things....many things. The rules of "No" versus "Yes" were inconsistent, depending on who was saying them and where all of us were when they were being said. Regardless, when we were instructed "No" we received the message we were doing something wrong...i.e., making a mistake. We heard "No" so many times when we were young we still ruminate about our mistakes, sometimes even the mistakes we made when we were young. 

We should shake that off.

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