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Name of author Rick Baker, P.Eng.

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Sales Tweet #25

by Rick Baker
On Aug 20, 2010
Sales Tweet #25 If your boss is all over you then the best wrestling escape move is called 'Closing Some Sales'.
 
The Thinking Behind the Sales Tweet
Often very good sales people forget to close deals. There are many reasons why this happens. Regardless, it tends to trouble both the sales people and their sales managers. Sometimes, sales people place the majority of the blame on the boss rather than on themselves. Actions, successful sales actions like closing sales, are the best way to succeed in the sales role.

Tags:

Humour | Sales | Thought Tweets

Sales Tweet #24

by Rick Baker
On Aug 19, 2010
Sales Tweet #24 Mars is just about aligned for a too-much-talking day. Ernest Seller is planning to bite his tongue.
 
The Thinking Behind the Sales Tweet:
Talking and listening are closely linked yet separate things. It is really difficult to do both at once. We all know that yet what we know and what we do are often conflicted. So, recognizing almost everyone thinks sales people should be better listeners it naturally follows that sales people should talk less. Ernest Seller talks way too much. He is the sort of person who needs graphic reminders to help him keep himself in line. So, to stop talking he bites his tongue...literally. He has found his slightly injured tongue doesn't talk much for about 30 minutes.

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Thought Tweets | Ernest Seller

Sales Tweet #23

by Rick Baker
On Aug 18, 2010
Sales Tweet #23 It happens. If a Client is in a really bad mood...don't push. Volunteer to come back another day.
 
The Thinking Behind the Sales Tweet:
Here, we are talking about both listening and watching body language. If a Client is having a real tough day then it just might be better to end the visit and come back another day. One sales error I made taught me this lesson. I met for over an hour with a fellow who was in agony due to a recently-broken foot. All of us kept asking if he was OK and he kept saying Yes. The meeting was a waste of time for all of us. I could have saved all of us the time and the poor fellow the agony by cutting the meeting real short.

Tags:

Emotions & Feelings @ Work | Sales | Thought Tweets

Sales Tweet #22

by Rick Baker
On Aug 17, 2010
Sales Tweet #22 Google the words "how to listen better". Millions of ideas! Just pick 2 or 3. Start trying them today.
 
The Thinking Behind the Sales Tweet:
When we asked the LinkedIn question 'What does it take to be a good sales person?' the #1 answer was - 'Be a good listener.' So, from time to time, our Sales Tweets will contain messages about How to Listen Better.

Tags:

Communication: Improving Communication | Thought Tweets

Sales Tweet #21

by Rick Baker
On Aug 16, 2010
Sales Tweet #21 Ernest Seller gets no respect. When he asked for help with cold calls, his boss sent him to Greenland.
 
The Thinking Behind the Sales Tweet:
Ernest Seller has all kinds of sales education. He reads pretty much every piece of how-to-sell literature and he listens to all the CDs. However, when it comes to doing the sales work Ernest Seller makes an awful lot of mistakes. He is one of those guys that figure his boss owes him. So, Ernest has a bit of a habit of asking his boss for many things. His boss tries to help by developing Ernest rather than doing it for Ernest. That hardly ever works so, over time, it almost looks like Ernest's boss is out to get him. Quite often, communication between Ernest and his boss get 'off track'. This is an example.

Tags:

Thought Tweets | Ernest Seller

Sales Tweet #20

by Rick Baker
On Aug 13, 2010
Sales Tweet # 20 I hear Ernest Seller revving up his Harley. He must be heading to Port Dover to sell to those bikers.
 
The Thinking Behind the Sales Tweet
Yes - it is true Ernest Seller owns a Harley. But, don't jump to conclusions here. His wife won't let him drive it. She thinks, and she very well could be right, Ernest isn't coordinated enough to ride a big bike. So, every Friday the 13th Ernest revs up his Harley, turns it off, hops in his car, and heads to Port Dover. [It's one of those win-win things that good marriages are made of.]

Tags:

Thought Tweets | Ernest Seller

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