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Good Decisions: at the heart of your business

by Rick Baker
On Jul 5, 2013

Consider the decisions made at your business:

  • Are decisions made quickly? 
  • Do decisions receive attention and quality input from many people?  
  • Are decisions understood and implemented successfully? 

These are important areas:

  • the simplicity with which decisions can be made, 
  • the quality of input received prior to finalizing decisions, and 
  • the success rates for implementation of decisions. 

If your leadership team scores high in these areas then your business will stand above most of your competitors:

  • Your business will be fleet of foot. 
  • Your business will be thinking accurately and acting properly. 
  • Your business will be able to forecast, budget, and receive profitability. 

All of these things contribute to a best-in-class workplace and a sustainable approach to business. Less than these things signals potential problems. More often than not, the problems have passed through the potential stage and they are real - real problems. Now, problems are a necessary ingredient if we want to make business our career. However, repeated problems are destined to ruin the business recipe. And, too many problems spoil the business meal.

So, there is value in stepping back and checking the pulse of your business decision-making:

  • Is it a healthy pulse? 
  • If so then you will find decisions are made relatively quickly. 
  • Is it a strong pulse? 
  • If so then you will find your key people are pushing in the same directions as your decisions. 
  • Is it a pulse that can withstand stress? 
  • If so you will find it is a variable pulse, able to hum away at methodical work and also able to ramp up when situations demand more. 

And finally, is it a pulse that complains rarely If it does not complain too much about already-made decisions then it is a good and healthy pulse...a beating pulse.

The beat goes on.

Desired results follow.

Comments (2) -

rick baker
12/9/2013 10:01:27 AM #

The WRAP process for Making Decisions

W Widen your options
R Reality-test your assumptions
A Attain distance before deciding
P Prepare to be wrong

Chip Heath and Dan Heath
'Decisive', (2013)

rick baker
2/28/2014 11:15:34 PM #

"When the researchers compared whether process or analysis was more important in producing good decisions - those that increased revenues, profits, and market share - they found that "process mattered more than analysis - by a factor of six.""

Chip Heath & Dan Heath
'Decisive', (2013)

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