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Communication: Improving Communication
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When you annoy people you don't make money...[unless you happen to be a sitcom actor or a Don Rickles clone]
The Thinking Behind The Tweet You can choose to adjust your personality so it is more pleasing and less annoying. Sometimes, the choice involves biting your…
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Honesty and the Other Person's Feelings
As a child I was admonished to be respectful and take care not to hurt other people’s feelings. In general, that’s OK advice. Regardless, I have found it…
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Elegant solutions - serving business leaders.
Business leaders are opportunity-seekers and problem-solvers. Business leaders need help so they can take on ever-bigger opportunities and solve ever-bigger…
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Crossing the transition line in a close-knit group
I found myself comparing business success to sports success. I concluded it would definitely fall in the zone of some sort of endurance competition…an…
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Biting your tongue just before it expresses something incorrect or stupid or otherwise wrong – that’s a good thing
The Thinking Behind The Tweet You can choose to adjust your personality so it is more pleasing and less annoying. Sometimes, the choice involves biting your…
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Why did Evolution deny human ears the privilege of showing us when they are actually operating?
The Thinking Behind The Tweet Our eyes fare better. Even our mouths, which cause us so much trouble, fare better. This helps us understand why dogs are Mans'…
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Time to Stop Hogwashing Relationship-Selling
While there's no question relationships are changing , d on't believe the hogwash about the death of relationship selling. The fact is, for many people…
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Are you too busy to know other people’s businesses?
Common sense tells us: Most people look for a fair deal, where both parties exchange value, Some people look to cheat others, heads I win - tails you lose …
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Let’s not water down Confidence.
Confidence is a personal thing. There is no reason to design your self-confidence in a way that fits someone else’s viewpoint or rules. Your self-confidence…
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How to make sure your confidence does not threaten your followers.
Some followers are intimidated by Leader's self-confidence . Here are some Spirited suggestions, to help you make sure you do not come across that way: Be…
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Don't ya just hate it when people tell you they are giving 110%!
Subtitle: Death by hyperbolic hyperbolas of hyperbole When I was a child, the adults in our neighbourhood had a habit of stopping me and asking me to answer…
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The Law of the Barbell: Some people spot, some people lift, and some people just keep adding weights.
Strong people tend to measure their progress: strong people enjoy adding their own weights. No strong person will tolerate people who 'just keep adding…
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Pinocchio lives.
Just the other day, I met with Pinocchio. I listened to him. I couldn't help but pay attention to his body language...so packed with enthusiasm and emotion…
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I have much I want to listen to you!
Have you ever noticed, nobody ever says that to you? People do not call you to come so they can listen to you. They call you to listen to them.
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Don’t be Passionate about Shorthand Abstractions…they have no Integrity
Over the last few years, I have written and talked about the communication problems that happen when business leaders use words like Passion and Integrity to…
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Favouring a realistic approach to Values, Virtues & Rules
Values are concepts covering things important and admirable to us (our minds). Values are our perceptions of intrinsically valuable or desirable ways of…
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Feeling Well Cuddled vs Doing Good Work
While you may feel cuddled or inspired while you deliver messages about integrity and workplace passion you will regularly miss the mark if you assume others…
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10 Thoughts for Firing Good People
Fire when the cost of presence exceeds its value: that's on the self-serving end of things [...and that is one of the ends] Fire when bad habits violate…
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10 Thoughts for Keeping Good People
Have Culture - if it isn't defined it will define itself Give Compliments - everyone wants to use talents to create value...and get regular pats on the back…
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10 Thoughts on Hiring Good People
Know how to communicate the essence of the role, seek simple descriptions; avoid lengthy series of tasks and responsibilities Magnetic job postings - show…
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Do you aim to give people more, less, or exactly what they expect?
When you aim to give people more than they expect… You must be ready, willing and able to go the extra mile. You must embrace Napoleon Hill’s ‘QQS’…
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Why present your thoughts?
Many years ago, Peter Urs Bender presented a wonderful, simple piece of advice: There are only 4 reasons you should give presentations - to inform
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Don't crow when you know...at least, don't always crow when you know.
Some humans cannot help themselves - they have a bad habit - they always crow when they know. When humans crow what they know it tends to be off-putting. It…
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Rhetoric, Actions & Consequences
While watching some of the U.S. Presidential "news coverage" a few things came to mind... Talk is Cheap. That's a saying, which carries some wisdom. Verbal…
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Do people know what work you do?
Because it is important to you, you probably go out of your way to help some people understand what you do when you're at work. If you do that, you may be…
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Controlling the common littlenesses of human nature
William MacDonald described Benjamin Franklin as a man who could control the common littleness of human nature 1 . It is clear MacDonald had tremendous…
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People feel victimized because they have not fully grown up
During a discussion with a friend, the topic of ' victims ' arose. I thought it would be interesting to see a written summary of his thoughts on why many…
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Curiosity bolsters self-confidence.
Curiosity opens the door to alternative realities: this is discovered when you are curious, when you ask questions and when you listen to other people's…
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Saying "No"
We became allergic to the word "No" when we were young and now all of us don't like to hear that word when others say it to us. And, our aversion to the word…
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The Silent & Still Worker
There's value in silence and stillness. I suppose I never really grasped that until I read the words of North American Indians , gained an understanding of…