Rick Baker's Thoughts

HomeCommunication: Improving Communication

From Concept to Action

Communication: Improving CommunicationThinking as in Think and Grow Rich

At the conceptual level: identifying patterns, identifying constraints, identifying variables, estimating the extent of scope in flux, and preparing for ambiguities.

At the detailed level: bringing talents to task, setting simple task-processes, following checklists, and coordinating complicated linkages between processes.

At the communication level: ensuring both message delivery and message receipt, expressing differences, taking the time to address and remove gaps, raising the flag on problems, and influencing in a positive way other people's actions.

At the action level: executing, evaluating, and evolving.