The Thinking Behind The Tweet
"They lack the skill." When it comes to change, skill is a multi-edged sword.
One sharp edge - the person who delivers the change-decision must deliver that decision with skill.
Another sharp edge - the person who receives the change-decision must receive that decision with skill.
Another sharp edge - the people who implement the change-decision must perform the decision with skill.
That's a lot of skill...that's the skill-work we must commit to if we want to make constructive change.