Thought Tweet #606 4 reasons to listen: (1) to respond, (2) to act, (3) to understand, & (4) because it's your job. BIG difference!
The Thinking Behind The Tweet
I wonder if anyone has done a study of listening skills in those 4 categories.
If such a study has been done, it probably shows:
- Many people's minds are focused on how to respond rather than how to understand [or asking themselves , "Am I understanding?"].
- Many people's minds are thinking more about how to act than how to understand [or asking themselves , "Am I understanding?"].
- Listening to understand is much rarer that we assume.
- If we expect people are listening to us because it's their job and we're the boss then we are likely to be disappointed regularly.