by Rick Baker
On Jan 23, 2015
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Ernest Seller took one of those positive thinking courses and he learned sales people should never use the word BUT…instead of the word BUT, they should use the word AND.
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With this new positive-thinking wisdom under his new white belt, Ernest Seller marched off to the office of his #1 Client, Mr. Kaye.
Ernest was so excited to share the news, without knocking, he rushed into Mr. Kaye’s office and blurted out, “Mr. Kaye, we shouldn’t use the word BUT anymore!”
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Without skipping a beat or looking up from his files, Mr. Kaye softly said, “OK Ernest, I am going to give that a try. AND I’m really busy so if you don't leave my office right now Ernest I am going to kick your AND”.
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