Rick Baker's Thoughts | Have you ever asked your customers what they would like you to measure?

On Governance… (1)
rick baker wrote: “What do governance and democracy mean in an expon... [More]
Processes & Situations - The Keys to Influencing People (4)
rick baker wrote: “Do not wait for a change of environment before yo... [More]
Big Changes, Difficult Changes...never Impossible Changes (3)
rick baker wrote: “A bend in the road is not the end of the road unl... [More]
Time to Stop Hogwashing Relationship-Selling (2)
rick baker wrote: Thank you for reading, Paul. [More]
Time to Stop Hogwashing Relationship-Selling (2)
Paul Lambert wrote: Good article Rick. Well said. Paul [More]
Think in new ways; think in good old ways...just don't waste time dabbling in-between. (3)
rick baker wrote: "One of the hallmarks of a critical thinker i... [More]
Constructive Criticism is an Oxymoron (32)
rick baker wrote: "Whenever we focus on what others need to do ... [More]
Don't ya just hate it when people tell you they are giving 110%! (2)
rick baker wrote: Anne - thank you for the feedback on this 'pet... [More]
Don't ya just hate it when people tell you they are giving 110%! (2)
A Straus wrote: Rick, I agree with you 100%! [More]
I have much I want to listen to you! (2)
rick baker wrote: Well said, Bryan. Clearly, you promote the listen... [More]

On Apr 5, 2021

The Thinking Behind The Tweet

You probably think about what your customers want.

You probably measure what you think your customers want.

But, do you ever ask your customers what they want you to measure?

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