After meeting with and investigating 100's of businesses that have been unable to achieve their profit goals, it is clear there is need for a simple process for profit-improvement. The simple process needs to work for all sizes of businesses and work across a broad range of business sectors.
Here is a simple profit-improvement process that works:
The RAISE Process
Review your issues, objectively
Assessment of situation, people, & process
Insight, to create options & best practices
Support, of your solution implementation
Evaluation against agreed benchmarks
More details...
Review your issues, objectively:
There are 2 ways to be objective. (1) be a possibility-thinking master of self-discipline and (2) obtain unbiased 3rd party input. Definitely, there are ways to expand open-mindedness, possibility thinking, and creative thinking. Here are 2 examples: Edward de Bono's 'Six Thinking Hats' and John C. Maxwell's 'How Successful People Think'.
Assessment of situation, people, & process:
These are the 3 basic elements of business. They inter-play with one another. Of course, it is all about people. Yet, the differences in people are often underestimated. People create the process. Yet, sometimes they do not do a good enough job explaining what they have created. And, people regularly underestimate the impact situations have on people's behaviour....especially, tough situations.
Insight, to create options & best practices:
Some people appear to possess a natural gift of insight; some people rarely exhibit insight; any person who works at it can develop skills for insight. Business leadership and business development [sales & marketing] are two areas where insight is most essential. Here is an illustration of the importance of insight - the Entrepreneurial Dilemma.
Support, of your solution implementation:
It is impossible to implement a solution if your people do not buy into it. It is difficult to make a good consensus decision; it is really tough to implement any decision without people buying in. For some people - and you will need their help - the path to change must contain small steps...at least, at first.
Evaluation against agreed benchmarks:
Business is an iterative process: building things you believe contain value and testing to determine those things actually do contain value. Here, I am talking about value for clients, value for owners, value for employees...i.e., value, as seen from these and other [different] perspectives. And, all these perspectives must be understood and used as performance benchmarks...to define success and guide behaviour. Then, with benchmarks understood - measure, report, adjust, etc.