Thought Tweet #935 If we understand people, we can help them do process; if we understand process, we can help it serve people.

The Thinking Behind The Tweet

Business Contains Only 3 Things: People, Process, & Situations. 

Amazing things happen at the interface of People & Process. Sometimes the amazing things are productive, constructive, and laced with the creation of value. Other times, they are stressful, confusing, and dysfunctional. To expand the former and reduce the latter, leaders need to help followers do process and construct processes so they serve people.