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Name of author Rick Baker, P.Eng.

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Some people are way too busy talking to learn...

by Rick Baker
On Apr 9, 2021

The Thinking Behind The Tweet

I bet you've noticed some people simply must express their views. If someone interrupts them, sooner or later, one way or another, these people will keep returning to what they were saying until they have finished saying it. And, if they don't think you are listening then they will repeat their message until they believe you have listened

And, these people are quick to interrupt others and squeeze others out of conversations so they can inject their views.

Listening isn't important to these people: they don't feel a need to listen because their minds are made up. 

These people are way too busy talking to learn.

 

It's okay to yell and scream at work...celebrations do not have to be subdued.

by Rick Baker
On Apr 4, 2021

The Thinking Behind The Tweet

Baby Boomers, an interesting 'generation': grew up under pressure...watched the first steps on the moon...survived disco music...and some of us still haven't figured out how to stop yelling and screaming at work.

 

If you want to win someone over then let him know that you know what he does when he is at work.

by Rick Baker
On Mar 20, 2021

The Thinking Behind The Tweet

Most people take at least some pride in their work...so they tell others about what they do when they are at work. 

Few people have the interest or take to time to truly listen to others, so they never really hear let alone remember what others tell them.

You can listen. You can remember. You can let others know you care about what they do at work.

You can inspire people!

 

 

Maybe it isn't more blessed to give than to receive - consider the Ben Franklin Effect.

by Rick Baker
On Mar 19, 2021

The Thinking Behind The Tweet

Ben Franklin found people, even people who clearly disliked him, responded positively when he asked them for a favour. As one example, back in the day - almost 300 years ago, books were very rare in New England. Benjamin Franklin asked a political opponent [who had publicly criticized Ben] to lend him one of his prized books. The person loaned the book to Franklin, who read it quickly and thoroughly then returned it. After this experience, the opponent softened his attitude toward Franklin.

These Ben Franklin experiences led to what is now known as the Ben Frankin Effect

Talk so people listen...listen so people talk.

by Rick Baker
On Mar 13, 2021

The Thinking Behind The Tweet

'How To Talk So People Listen', that's the title of a book written by Sonya Hamlin in 2006.

How To Listen So People Talk...well, that's in the territory of the art of asking good questions

When you communicate, the processes you use influence people more than the logic you express.

by Rick Baker
On Mar 9, 2021

The Thinking Behind The Tweet

According to Chip Heath and Dan Heath ['Decisive', 2013] "When the researchers compared whether process or analysis was more important in producing good decisions - those that increased revenues, profits, and market share - they found that "process mattered more than analysis - by a factor of six.""

Good Decision Making relies on good decision-making processes.

Good Influencing relies on good influence-making processes.

And Business Contains Only 3 Things: People, Processes, & Situations

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Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.