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Name of author Rick Baker, P.Eng.

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Not Key Success Factors – Key Success Rules

by Rick Baker
On Apr 28, 2011
Spirited Leaders conducts a series of 6 workshops, designed to share our key thoughts about 6 areas where Leadership skill results in ‘big ROI’.
 
The 6 areas are:
  1. Leader’s Values
  2. Leader’s Vision
  3. Ideal Clients
  4. Key Success Rules [formerly, Key Success Factors or Critical Success Factors]
  5. Goals
  6. Performance Measurement
As we revisited our plan for Workshop #4, we decided to replace the words ‘Key Success Factors’ with the words ‘Key Success Rules’.
 
Some might view this as a small change, ie, a slight tweaking of the wording.
 
Others might view this as a major alteration of the thrust and requirements of strategic planning.
 
We understand both viewpoints.
 
Here is why we made the change to ‘Key Success Rules’ it and why this change warrants some attention:
  • The word ‘factor’ is nebulous. The word ‘rule’ is not...or, at least, it is much less nebulous. We do better when we use clear words during the strategic planning process. Clear words lead to better communication. Clear words lead to more interest in communication.
  • ‘Rules’ are needed in business. We do not need to mince words about rules. We need to state rules clearly. The sports and games we enjoy so much teach us important lessons about rules. For example, if we can accept and maybe even enjoy the rules of the sports and games we play then we can certainly be comfortable accepting rules when we go to work. Rules set boundaries for fair play. Rules give direction to accurate thinking.
  • In the business planning process, Key Success Rules [formerly called Key Success Factors] connect strategy to action. Here, we mean the Leader’s Vision, Values, and most-desired Clients are the main pieces of strategic thought. Something is required to serve as the bridge from those strategic thoughts to the actions needed to bring about the desired outcomes/results. Key Success Rules are that bridge.
Summing this up…
 
When we view Key Success Rules as the bridge between strategic thought and practical action we construct a clear connection. Key action-tests are clear. And the planning process is a quicker and more-enjoyable experience. In addition, Key Success Rules promote accurate thinking about the important operational details to follow.

Tags:

INSPIRE PEOPLE - GROW PROFITS! | Master Rules | Spirited Leaders | Values: Personal Values

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Sales Tweet #204

by Rick Baker
On Apr 28, 2011
Sales Tweet #204 When The Boss saw Ernest Seller's shirt untucked he asked if the aliens forgot to redress him.
 
The Thinking Behind the Sales Tweet
Yes - The Boss is quite a character. In a recent meeting of his sales team he said "Next year's number one goal is to remove the deadwood in my department"…Half of the sales team left the meeting thinking The Boss had announced his early retirement…Ernest didn’t know what to make of it....Ernest made a mental note to follow up with The Boss at the next meeting.

Tags:

Ernest Seller | Thought Tweets

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