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Name of author Rick Baker, P.Eng.

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Sales Tweet #220

by Rick Baker
On May 20, 2011
Sales Tweet #220 Change is only constructive when people are comfortable.
 
The Thinking Behind the Sales Tweet
Here is an example of the thinking behind this Sales Tweet. From Edward de Bono’s website…comfort for defeat...How often do we deliberately design comfort for others? In an argument do we seek to design a comfortable way for the other party to accept defeat? In conflicts how much effort do we put into designing a way forward that suits both parties? Our primitive instincts of fighting and conquering are rather too dominant. Design is important but usually neglected. Link: http://www.edwdebono.com/index.html

Tags:

Change: Creating Positive Change | Thought Tweets

Sales Tweet #212

by Rick Baker
On May 10, 2011
Sales Tweet #212 When you design change you must do it in a way that helps people get over their fears.
 
The Thinking Behind the Sales Tweet
Dr. Jonathan Haidt described people’s behaviour using the following metaphor. People behave as if they are Riders on Elephants on Paths. Riders are our logical side. Elephants are our emotional side. And, Paths are the situations we face. Elephants are tough to control and they get worried or frightened easily. Also, Elephant cannot jump…over hurdles. So, when we design Change we must do it in a way that helps Elephants get over their fears.

Tags:

Change: Creating Positive Change | Emotions & Feelings @ Work | Thought Tweets

CHANGING FOR THE BETTER: Good Habits, Bad Habits, & New Things - #12

by Rick Baker
On May 5, 2011
Experts tell us people change when they are exposed to crime for extended periods of time. Their tolerance for the crime escalates this way:
  • At first they abhor or object to the crime
  • Then they become tolerant of or unbothered by the crime
  • Then they embrace and participate in the crime
  • Then they gain an appetite for escalated crimes
We know real-life situations…for example, the way violence by captors can escalate as unfair treatment of prisoners of war.
 
Psychology experiments have shown the crime situations do not even have to be real to have a major impact on behaviour. For example, consider the shocking results of the Stanford Prison Experiment [conducted in 1971].
 
In the Stanford Prison Experiment, students were placed in two groups: prisoners and guards. In a very short period of time the ‘guards’ became very abusive and the ‘prisoners’ became passive. The organizers had to stop the experiment before it resulted in serious damage.
 
Real-life experiences confirm crime has other surprising effects on people’s behaviour.
 
For example, consider ‘Stockholm Syndrome’.
 
Stockholm Syndrome [in summary]: sometimes prisoners develop positive feelings for their captors and sometimes prisoners emulate the attitudes and actions of their captors.
 
Crime can change deep and well-rooted thoughts and habits….replacing Good Habits with Bad Habits.
 
If crime can change habits then it isn’t too much of a leap to accept more positive and constructive endeavours such as the pursuit of financial success can also change habits…wealth and success orientations and situations can change habits for the better.
 
This has been known for millennia:
 
We are what we repeatedly do. Excellence then is not an act, but a habit.
Aristotle…student of Plato…tutor to Alexander The Great

Problems still confound the motivational experts

by Rick Baker
On Apr 26, 2011
I recently listened to a well-known and respected motivational speaker.
 
I was surprised to hear him say we must not use the word ‘Problem’.
 
He advised, instead of saying ‘Problem’ we should say ‘Challenge’.
 
For at least 2 good reasons, I think this is bad advice:
  1. The word ‘Problem’ is not the problem with problems. The problem with problems is the reaction we have when they visit us. Motivational speakers, including the one I just listened to, know this. They make it clear we must adjust our reaction to problems…which many of them prefer to call – challenges. And, they give advice on how we can adjust our reactions. Regardless, many of them say the use of the word ‘Problem’ is a part of the problem with problems. If their thinking is accurate and the use of the word ‘Problem’ contributes to the problem of problems then…soon…after we all are accustomed to using the word ‘Challenge’ in place of the ‘P-word’…soon…the word ‘Challenge’ will become part of the challenge of challenges. We will have gone through a full word circle to get to the same place we are now.
     
    At the risk of flogging a dead horse: the word ‘Problem’ has evolved from the Greek word ‘problema’… "a problem, a question"…literally "a thing put forward". So, a word that started as a thing put forward has become such a problem of a word we need to change it to challenge. If we do this then sooner or later we will also end up having to change the word challenge… some new word.
     
  2. I do not believe we can trick the subconscious mind into believing those things called Problems somehow are eased by changing their names to Challenges. Maybe, they would be eased over generations…but, that wouldn’t solve this matter because #1 [above] would happen at a similar pace.
Conclusions:
  1. We will always have Problems. And, we will always have a word for them…that word might as well be ‘Problems’. At least, we are used to that word.
     
  2. We will always do better if we learn how to adjust our reaction to Problems. That takes time and thought and effort. Tools help.
     
    That’s why we created the P=2S+O© tool.
     
    For every Problem you can come up with at least 2 Solutions and, from time to time, you will uncover Opportunities.
     
    A link to P=2S+O.
Footnote:
 
“Intellectuals solve problems, geniuses prevent them.” Albert Einstein

Tags:

Change: Creating Positive Change | Hero Worship | Solutions & Opportunities

Time, Self & Action Management

by Rick Baker
On Apr 19, 2011
While listening to audio book 'The Now Habit At Work’, it occurred to me the words time management may be stalling people.
 
I mean, most people can not manage time nor would they even try to manage time. Time is a concept. Time is a concept most people either take for granted or don’t think about. Time is a concept most people don’t want to dwell on let alone manage.
 
When we use the words 'time management' we are not speaking accurately.
 
And, we may be stalling people, which, of course, is the exact opposite of our goal.
 
I am not saying people may be consciously aware we are stalling them.
 
I am saying, when other people experience us using that word combination – time management – maybe we are setting off a subconscious reaction that causes them to stall.
 
Regardless, I think that word combination is just plain wrong. Few human beings have the ability to manage time. Maybe some monks or yogis probably can manage time? Perhaps Albert Einstein could manage time? [He knew a lot more about time than most of us.] We hear stories about people who face extreme danger and, somehow, their subconscious mind slows time for them. Or, at least, they manage to cram a huge amount of indelible perception into a small amount of time. Maybe those are some examples of time management? There are other examples like that...if they are examples of time management then time management is rare.
 
So, for most people the words 'time management' set a confusing ‘bar’. Maybe that bar is set too high or maybe that bar doesn’t make sense at all. I think it is the latter.
 
So, we need to use other words when we want people to ‘manage their time’.
 
We could use self-management but that is not ideal because that’s a broad topic that goes beyond the ‘management of time’.
 
From now on, I intend to use the words ‘action management’. That’s what we want to do and that’s what we want other people to do. We want to manage our actions.
 
Back to that audio book, 'The Now Habit At Work’…
 
It mentions 'strategic cramming', i.e., leaving some things to the last minute. I like that strategy because it is a way to Procrastinate For Success. I believe you can build 'action strength' by using methods like strategic cramming. You can - and at least some of the time you should - intentionally refrain from doing tasks until the very last minute. Then, when you [finally] do the task you should concentrate, focus, and expedite your action. Build this strength. It is a valuable strength.
 
Teach yourself you can do it – teach yourself you can handle last-minute crunches.
 
This is a sample of Procrastinate For Success.  Methods like strategic cramming help you gain skill (concentration) and it help you gain something more important - confidence. When we Procrastinate For Success that skill and the benefits it provides snowball...the more you do it the better you get at it.
Maybe your skill will become so great you will want to leave everything to the last minute?
 
Maybe you will be a Master of Procrastinate For Success?

Entrepreneurs must click with other people

by Rick Baker
On Mar 30, 2011
I look at entrepreneurship success this way…
 
Entrepreneurship success has 2 components:
  1. the tangible wealth – money and what money can buy
  2. the feelings of self-worth & the quality relationships with other human beings.
Few people are fully satisfied by money alone.
 
Deep down, you know that.
 
But, you will be tempted to dis-remember it. I say dis-remember to make the point – you will not forget people are more important than money, however, that fact can be buried during the heat of entrepreneurial battles.
 
And – that’s when problems start.
 
That’s when self-esteem suffers.
 
That’s when success, if it comes, is bittersweet.
 
That’s when success can not fill the ‘wanting’ that drives entrepreneurs to carry on.
 
Much has been written about how special people connections can generate amazing success stories. As one example, I would recommend ‘Click’ by Ori & Rom Brafman.
 
Dedicate time to understanding what it means to click.
 
To succeed as an entrepreneur you must click with other people.

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.