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Name of author Rick Baker, P.Eng.

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Good Things come in 3's...including the ways leaders INFLUENCE

by Rick Baker
On Feb 3, 2014

Start With WHY

Good leaders know people's emotions can be touched and people can become motivated when they understand WHY. WHY messages appeal to emotions. HOW and WHAT messages connect with logic. Emotions drive decisions and inspire action; emotions overrule logic. So, when good leaders communicate they start with why.

 

Stick with INTERESTS

Good leaders know disputes can be avoided and disputes can be diffused when people focus on Interests rather than talk about Rights or take action to exercise Power. Interests differ...however, for most people in most situations, one person's Interests do not threaten others. Certainly, they do not threaten others like claims about rights do or like actions that illustrate the use of power do. So, when good leaders communicate they stick with interests.

source: Interests, Rights, & Power circles - Mark Weber, UW

 

Talk ADULT to ADULT

Transactional Analysis taught that people's behaviour can be described in 3 ways: Parent, Adult, & Child. Parents make demands, Children are told what to do, and Adults do not achieve successful results when they behave like Parents or when they behave like Children. Good leaders know communications are most productive when people behave like Adults [not like Parents, not like Children]. So, when good leaders interact with people they endeavour to talk adult to adult.

Tags:

Emotions & Feelings @ Work | Influencing | INSPIRE PEOPLE - GROW PROFITS! | Leaders' Thoughts

Thought Tweet #906

by Rick Baker
On Jan 6, 2014

Thought Tweet #906 Leaders inspire people; managers discipline processes; leaders construct situations; managers perform in situations.

 

The Thinking Behind The Tweet

Leaders inspire people and influence actions to grow value.

Managers design details and ensure they are performed.

Leaders inspire people, inspire good process, and anticipate, construct & excel in specific situations.

Business Contains Only 3 Things: People, Process, & Situations.

Thought Tweet #886

by Rick Baker
On Dec 9, 2013

Thought Tweet #886 About Leaders: Why they're the folks who manage themselves and inspire others to do the same.

 

The Thinking Behind The Tweet

Some people continue to be confused about the difference between managers and leaders

People do what managers instruct [when they feel a need to do what managers instruct]; People follow leaders [often, without feeling a need to justify why].

Tags:

INSPIRE PEOPLE - GROW PROFITS! | Leaders' Thoughts | Thought Tweets

Take Steps Toward 'Change Leadership'

by Rick Baker
On Nov 15, 2013

If you want to lead change and influence others to help you achieve the success you desire, consider these things:

  • Your Intelligence - This is a tough one! How can you be objective? How can you know whether or not you have the intelligence required to be a successful leader? Here's a few suggestions: (1) view this as a life-long process, work at self-knowledge, & figure out how to measure accurately [then you will be able to apply these things to understanding others], (2) ask for input from others then consider it from different perspectives [as examples, subjectively and objectively], (3) have at least one mentor...intelligence is not fixed - it is something you can expand if you work at it.
  • Your Self-Control - There are two dimensions: (1) short-term control over emotions, feelings, thoughts, & actions and (2) 'Grit', the ability to control thoughts and actions so they align with personal Values, Vision, Rules, & Goals. 'Grit', as defined here, is the thing in you that determines whether or not you can illustrate Integrity to others and whether or not you have the conviction required to achieve your Desires.
  • Your Emotions - Another tough one! Start by defining Emotions and how they differ from feelings, moods, and other mind states. Seek help from others who can observe you in a variety of Situations: under heavy workload, under stress, under assault [for example, while being criticized]. Assessments can help identify your weaknesses. Major weaknesses must be corrected. If they are not you will violate sacred things like Integrity and your stated Values...violations will destroy followers' Trust in a blink. 
  • Your Actions - and the Actions you must do to deliver value, lead others, inspire others, influence others, and help others. 
 
Dedicate at least one full, uninterrupted day each year to measure your progress. 
 
When you do this you will observe progress steps that look something like this...
 

Leaders & Managers - What's The Difference?

by Rick Baker
On Mar 4, 2013

What are the key differentiators that separate a Leader from a Manager?

Many people use the words ‘leader’ and ‘manager’ interchangeably.

So, for some people it seems there is no difference.

Business gurus and coaches argue there is a difference, as examples:

  • Leaders are about ‘effectiveness’; Managers are about ‘efficiency’ 
  • Leaders champion ‘doing the right things’; Managers champion ‘doing things right’ 

We called our company “Spirited Leaders”. We intentionally avoided the use of the word 'Manager'. For us, there is a distinction between leaders and managers. Leadership is an elite function. Management is not.

Here are some viewpoints we read on LinkedIn some time ago:

"Leading is - inspiring a group to come together for a common goal. Leaders motivate and work with people to keep them bonded and eager to move forward. This means setting a direction, communicating it and keeping followers psyched when times get tough. Managing is - is establishing systems, creating rules, operating procedures, and putting into place incentive programs and the like. Management is essentially overseeing that things are executed in a smooth and correct manner."

"Remember the children's game, "Follow the leader?" You have to do everything that the designated leader does and if you mess up you're out. I sort of equate that with leadership, you have visions, goals, set a precedence, as a CEO or president of a company, who knows where he wants to take his company, how to grow it, what markets to enter, what type of company culture he wishes to establish and then implements it with managers and employees who are of like mind. Managing a team has more to do with delegating responsibilities to ensure that what ever needs to get done or accomplished gets done in the best possible way by the team. The manager is responsible for timelines, deadlines, work flow processes, takes care of crises, or problems as they crop up, handles disputes, and makes sure everything is running smoothly to reach whatever goal is in place at the moment." 

"Leading is showing the path that should be followed. Managing is making sure the path is followed. A leader clearly defines a vision for a team, group or organization. The manager is the person that establishes or enforces rules to make the vision happen. Leadership is generally strategic, whereas management is generally tactical. Leadership says we need to increase revenue. Management says here are some things we can do in order to do that."

"Leading a team is about serving people and taking them to a new level, one in which behaviours, sense of ownership, collaboration, recognition, sense of accomplishment are the measures of success; managing a team, like many others have already said, is about delivering results by building the team using resources and procedures made available to you. Leadership is a personal call, not a requirement: it's about inspiring people by example and dedication, and getting them to believe in you as a person more than their boss."

The Spirited viewpoint...

People choose to follow leaders because leaders are building things of value to others. Management is a role done by people in jobs. Leadership is not a job. Leadership is what people see in us when we are driven to build and create stuff of value to others.

People are attracted to the energy that drives leaders to build new and improved things, new and improved systems, etc. Managers know about controls and process. Good managers use coaching to help individuals perform well. Good managers help people be self-disciplined. Management is a science, augmented by some art.

Leaders possess high self-knowledge and they self-adjust to magnetize people. Leaders inspire people to be self-motivated and creative. Leadership is an art, supported by some science.

 

PS: Managers monitor & count things like balls, strikes, singles, & home runs and coach people how to pitch, hit, and run better. Leaders serve people & design better places and ways to play baseball and attract winning players and loyal fans.

Tags:

INSPIRE PEOPLE - GROW PROFITS! | Leaders' Thoughts

3 Energizing Ideas

by Rick Baker
On Feb 11, 2013

When your company name has the word “spirited” in it you spend a lot of time thinking about energy.

You appreciate the huge role energy serves in business.

Leaders need to energize their people. Energizing people is the opposite of de-motivating people.

Here are 3 suggestions for energizing your people:

  1. Make changes that ensure the bus seats and the people ‘fit’
  2. Automate and systematize Routine work…explaining Why, How, and What as you make this change
  3. Free up time for Creativity for not-Routine work…explaining Why, How, and What…the Why being the same as the Why of Routine work…and the How and What being different than the How and What for Routine work

Tags:

INSPIRE PEOPLE - GROW PROFITS! | Leaders' Thoughts

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