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Name of author Rick Baker, P.Eng.

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@GKWCC #P2P: CEOs see polarization - people offering too-low, unprofitable pricing...this is not good & not sustainable!

by Rick Baker
On Jan 9, 2013

The @GKWCC #P2P series of thought tweets contains ideas, quotes, & suggestions provided by local business leaders at "CEO Peer-to-Peer" group meetings, sponsored by the Greater Kitchener Waterloo Chamber of Commerce.

The goals of the thought tweets: to help local business leaders and to promote the sharing of business thoughts.

The thoughts expressed are not opinions of the Greater Kitchener Waterloo Chamber of Commerce...they are opinions of local business leaders who are Chamber members and participate in the Chamber's CEO P2P program.

Tags:

Greater KW Chamber - CEO P2P Groups | Leaders' Thoughts | Marketing

Getting the People part right

by Rick Baker
On Dec 27, 2012

Business contains only 3 things: People, Process, & Situations

And in this new era, if leaders don't get the People part right - their businesses fail.

That last sentence was qualified by the words "in this new era". In this new era, if leaders don't get the People part right then their businesses will fail. 

Q: What's changed? 

Q: What's escalated to importance of getting the People part right?

A1: Technology has changed & escalated. 

A2: People have changed & escalated.

Handful of examples & explanations:

  • Technology has changed: this point can be summed up in one word - Google. 
  • The pace of Technology has escalated exponentially - from slide rule to electronic calculator to PC to iPhone and in less than 40 years.
  • Technology & People have changed: from closed/corporate-created Encyclopedia Britannica to open/volunteer-created Wikipedia in less than a generation. [the "Information Free-For-All"]
  • People have changed: they read differently now...tending to scan and look for small bullets of information rather than wading through paragraphs. 
  • The pace of People's lives has escalated: from multiple cars taking-kids-to-sports-events-and-lots-of-other-after-hours-activities to 5,000 advertising hits per day, [the "Attention-Getting Dilemma"...the "Attention Free-For-None"].

Yes, Leaders need to know their People are experiencing:

  1. an Information Free-For-All
  2. an Attention Free-For-None.
These are New Things [in the context of People Only Do 3 Things: Good Habits, Bad Habits, & New Things].

People struggle with New Things.

Leaders are uniquely positioned to help People remove/reduce their struggles.

Helping People understand and handle the Information Free-For-All and the Attention Free-For-None situation as it applies to business, that's one way Leaders can get the People part right.

Tags:

Business Contains Only 3 Things | Change: Creating Positive Change | Leaders' Thoughts

A Picture of Leadership Priorities

by Rick Baker
On Dec 14, 2012

How should leaders set their priorities?

How should a leader balance important work and urgent work?

Here's my picture of leadership priorities...

Tags:

Leaders' Thoughts

People & Process - 10 Recommendations

by Rick Baker
On Nov 23, 2012

Business Only Contains 3 Things: People, Process, & Situations...

 

People Excellence - 5 Recommendations

1.    Build a culture that observes, talks, and walks personal strengths

2.    Give up 80% of options – focus on your people's individual strengths

3.    Design all roles to fit individuals’ personal strengths

  • With self & existing employees – immediately, ensure the bases are properly covered
  • With new hires – well before hiring them

4.    Create remuneration that promotes and rewards strengths-based actions & results

5.    Reward strengths-based results…frequently


Process Excellence - 5 Recommendations

1.    Seek process/system problems - find, & cure their roots 

2.    Create system-solutions that cover human weaknesses and confirm replication of actions & accountability for performance

3.    Production technology – lead the pack…or, at least, be a front runner 

4.    Information & communication technologies & process – make them struggle-free

5.    Make profitable business growth an enterprise function

Tags:

Leaders' Thoughts | STRENGTHS: People-Focused for Success

Thought Tweet #611

by Rick Baker
On Nov 19, 2012

Thought Tweet #611 Good leaders don't drive people; good leaders fuel the drive in people.

 

The Thinking Behind The Tweet

Performance is about desire and drive, enthusiasm takes energy.

Leaders are uniquely positioned to fuel the drive in people.

Leaders have the power to re-spark fires.

Tags:

INSPIRE PEOPLE - GROW PROFITS! | Leaders' Thoughts | Thought Tweets

Don't shoot for the moon

by Rick Baker
On Nov 13, 2012

Shoot for the moon. Even if you miss, you'll land among the stars.”

This saying is attributed to Les Brown [motivational speaker] and Brian Littrell [lead singer - Backstreet Boys].

This is absolutely horrible advice.

I'm no physicist, but...if you miss the moon then the chances of landing among the stars is infinitesimal. There's a greater chance of hitting our Sun, which is of course a star, than there is escaping our solar system and landing among all those other trillions of stars. But, even with this nearest-star there's a hitch. You will burn up before you can land.

I'm no philosopher, but...there's an argument to be made: you have already landed among the stars. Fortunately, you have landed here on Earth where the nearest star does you much more good than harm and the rest of the stars, at least those visible to us, provide an awe-inspiring view at night. There is little to be gained in trying to re-position oneself among the stars.

I'm no rocket scientist, but...if you shoot for the moon then you just might hit it or, if you plan properly, you just might land on it. When I was a boy the Americans used to do that every once in a while. Yes - in the early 1960's President Kennedy spearheaded a space race to the moon. Kennedy began the race with one of the greatest motivational speeches of all time.

Here, thanks to Wikipedia, is a transcript of his words:

"We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too. It is for these reasons that I regard the decision last year to shift our efforts in space from low to high gear as among the most important decisions that will be made during my incumbency in the office of the Presidency."

John F. Kennedy,
Speech at Rice University, Houston, 12 September 1962
 
Kennedy's vision was realized July 20, 1969..here's a picture of the crew.
 
Three astronauts in spacesuits without helmets sitting in front of a large photo of the moon.
 
Neil Armstrong, Michael Collins, Buzz Aldrin
 
 
 
P.S.: Don't shoot for the moon. If you want to go to the moon check out Richard Branson.

 

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.