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Name of author Rick Baker, P.Eng.

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Communication tip: The processes you use when you communicate influence people more than the logic you express.

by Rick Baker
On Sep 1, 2014

The Thinking Behind The Tweet

According to Chip Heath and Dan Heath ['Decisive', 2013] "When the researchers compared whether process or analysis was more important in producing good decisions - those that increased revenues, profits, and market share - they found that "process mattered more than analysis - by a factor of six.""

Good Decision Making relies on good decision-making processes.

Good Influencing relies on good influence-making processes.

And Business Contains Only 3 Things: People, Processes, & Situations

Tags:

Communication: Improving Communication | Influencing | Thought Tweets

Communication Tip: Some get annoyed by duplication of effort - others recognize repetition is a key to learning.

by Rick Baker
On Sep 1, 2014

The Thinking Behind The Tweet

Efficiency happens when things are done right the first time.

Efficiency happens when people learn and remember.

Some people view these as mutually exclusive things.

Isn't that a shame.

Tags:

Communication: Improving Communication | Thought Tweets

Pictures help people learn. Pictures help people remember. Cut back on words & increase your use of pictures.

by Rick Baker
On Aug 31, 2014

The Thinking Behind The Tweet

What consumes more time:

(A) Fixing flawed communication, learning, & remembering errors? or
(B) Creating pictures that communicate better the first time?

Communication tip: To expand your Influence, learn how to react more constructively to other people's body language.

by Rick Baker
On Aug 31, 2014

The Thinking Behind The Tweet

Show people you get them.

Show people you can change.

Lead change, by example.

Tags:

Communication: Improving Communication | Influencing | Thought Tweets

Talk about communication gaps...when you gaze into the communication abyss it screams back at you.

by Rick Baker
On Aug 29, 2014

The Thinking Behind The Tweet

The biggest problem in business continues to be communication gaps...which continue to broaden & deepen and, far too often, are ignored or set aside for another day.

Improvement of Communication begins with the leader.

Yes, Nietzsche gazed into the abyss and it returned the favour. Gaze into Communication at your business. Does it scream in discomfort at you? What do you plan to do about that?

As the saying goes...If not today, WHEN? If not you, WHO?

Tags:

Communication: Improving Communication | Hero Worship | Humour | Thought Tweets

The biggest problem in business today is Communication. We need to help people change that.

by Rick Baker
On Aug 29, 2014

The Thinking Behind The Tweet

At least, they don't want to change it enough to take simple steps to overcome their resistance to improving self-analysis, improving observation of others, and improving judgement...and then improving communication.

Tags:

Communication: Improving Communication | Solutions & Opportunities | Thought Tweets

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