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Name of author Rick Baker, P.Eng.

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10 Thoughts for Firing Good People

by Rick Baker
On Nov 16, 2016
  1. Fire when the cost of presence exceeds its value: that's on the self-serving end of things [...and that is one of the ends]
  2. Fire when bad habits violate master rules: have as few rules as possible; know where lines must be and will be drawn
  3. Fire when troubling attitudes become contagious: protect your Culture
  4. Fire when skills do not keep up with change: not ruthlessly; in planned ways...after training & education have been exhausted, without success
  5. Do it yourself, don't delegate your way out of it: it's about courage and confidence [...these are 'in action', one way or another, for both parties...choose the better course]
  6. Be concise, yet not rushed: no value in prolonging the stress [...and you better experience some stress, otherwise you are too accustomed to firing people and you will not handle it well]
  7. Be calm and clear, and not insensitive: expect emotional reactions and negative feedback and know exactly how you will not react poorly to it
  8. Be kind, and decisive: this is not a time for negotiation
  9. Be overly fair about money
  10. Help the person find a more-suitable job: remember, whenever you are firing people you are firing good people

10 Thoughts for Keeping Good People

by Rick Baker
On Nov 15, 2016
  1. Have Culture - if it isn't defined it will define itself
  2. Give Compliments - everyone wants to use talents to create value...and get regular pats on the back
  3. Embrace Communication - especially listening; especially not criticizing
  4. Show desire for industry leadership; embrace differences and change-for-the-better
  5. Show excitement around not-Routine work: nurture curiosity; build skills for innovation and creativity
  6. Show lots of organization, talk little about it - illustrate process clarity
  7. Nip performance problems in the bud: it's about courage, confidence, conviction & communication
  8. Don't fall into the attribution-bias trap: keep egos, especially your own, in check
  9. Don't confuse personality mismatch with role/task incompetence
  10. Train the brain: the leader's job is thinking; thinking is the catalyst for progress...think...pass it on

10 Thoughts on Hiring Good People

by Rick Baker
On Nov 14, 2016
  1. Know how to communicate the essence of the role, seek simple descriptions; avoid lengthy series of tasks and responsibilities
  2. Magnetic job postings - show your difference...less is better than more
  3. Discuss the good, the bad, and a little taste of the ugly; be open and candid, open the door for trust
  4. Share Thoughts about Vision - everybody has dreams of a better future; don't just talk - ask and listen
  5. Talk about Values: courageously paving the path for Culture; again, don't just talk - listen
  6. Talk about money: confidently setting the proper 'money pace'...and listen
  7. Talk about boundaries: introducing master rules, with conviction; consider differences but know where lines must be drawn
  8. Talk about talents: illustrating true curiosity...everyone has talents; few truly understand their talents
  9. Share stories - about best bosses, role models, mentors and heroes, especially heroes
  10. Discuss hobbies - understand how hobbies parallel and/or cross business know-how

Do you aim to give people more, less, or exactly what they expect?

by Rick Baker
On Nov 9, 2016

When you aim to give people more than they expect…

  • You must be ready, willing and able to go the extra mile.
  • You must embrace Napoleon Hill’s ‘QQS’ principle: deliver more Quantity and Quality of service and do it with a winning Spirit.
  • You must seek out problems, knowing you can solve them because you know how to take advantage of new technologies.

When you aim to give people less than they expect…

  • You must be ready, willing and able to drive hard bargains.
  • You must be prepared to lie, cheat and steal.
  • You must be wary of the inevitable reciprocation that is sure to come your way.

When you aim to give people exactly what they expect…

So -
  • What are your Values?
  • What do your clients value?
  • What value will you deliver to your clients?

The Internet of Things: Our IoT Vision

by Rick Baker
On Nov 7, 2016

The 'Internet of Things', you've heard about it.

You may be talking about it, asking “What exactly does it mean?

Recently, that question was discussed at our office, “What does 'Internet of Things’ mean?

At our meeting, Chris Labrador posed a vital question, "In the Internet of Things, what is the main thing?’" 

After some discussion, we agreed - the ‘main thing' in the Internet of Things is People

The Internet of Things [IoT] exists to serve people; IoT exists to deliver value to people…to enhance people’s lives.

IoT is an advanced, multi-faceted tool.

What other things does IoT contain?

The IoT has some fundamental components:

  • data/information,
  • connectivity in the form of wires, routers, switches
  • computer hardware, and
  • software

For more technical details, see Wikipedia’s IoT description.

Why have IoT?

What value does IoT deliver to people?

On the macro scale: IoT will soon be the most powerful tool devised by Mankind…embraced around our planet…by billions of people…delivering value for personal use and delivering value for business/organization/government use.

On the micro scale: IoT will present unique value to each person who decides to put it to good use…imagine advanced person-by-person concierge & valet services…customized thought-concierge & valet services…decision guidance…action recommendations.

The thought-concierge & valet value you obtain from your IoT activity will be different than the thought-concierge & valet value I obtain from my IoT activity.

The First Level of Value is: IoT provides information to people; IoT connects with information and delivers information to people.  This information helps people understand their situations and environments and improve their decisions. Information-value is a subjective thing; decision-making process is another subjective thing. So, to provide the first level of value IoT will learn what information-value means to each person. Then IoT will gather pertinent information for each person. Timing of information delivery will always be a key thing, in summary - the quicker the better.

An example of IoT’s first level of value: today, we use software apps to control our sprinkler systems. These software apps are programmed to ensure the zones in our property are watered at pre-set times for pre-set durations. Without us taking any action, these software apps monitor local weather stations, override the pre-set watering instructions and stop the watering when a certain level of rain is expected or has occurred. These software apps notify us every time our pre-set watering programs are overridden. This very-basic IoT has been created to ensure we do not over-water our lawns and gardens…this basic IoT saves/conserves electricity and water…and that helps our environment and saves our money.

The Second Level of Value is:  contextual consciousness.  In the not too distant future, IoT will gain a level of consciousness…let’s consider that to be the first ingredient of intelligence. Soon, IoT will go beyond understanding the data you are interested in, how to gather that data for you, how to combine it, how to package it, and how to deliver it to you. Venturing beyond these things, IoT will begin to understand why you want this data and your IoT will understand all of the nuances around your 'why', i.e., your IoT will understand your specific 'why'. Your IoT will understand your preferences and why you make certain decisions. Your IoT will be able to extrapolate and interpolate, understand why you change your mind, make basic decisions for you, and hone recommendations to help you as you make your important/advanced decisions. With contextual consciousness, your IoT will automatically improve your personal organization and mentor your personal growth.

An example of IoT’s second level of value: Consider the water-sprinkler example presented above and let’s add a complication: let's say we have two little dogs and one of the watering zones in our yard is called ‘The Dog Walk’. We want to ensure that zone gets as much water as possible. So, every time the software app notifies us it has turned off this zone we [using our smart phone or computer] visit the software app [web-tool] and we manually water The Dog Walk zone. In the not-too-distant future, the software app will gain a small piece of contextual consciousness…it will recognize/learn that we have special needs in The Dog Walk zone and it will automatically adjust itself to (1) leave the watering ‘on’ at The Dog Walk zone when it shuts off the other zones and (2) adjust its note to let us know, “Rain is predicted so we are turning off your sprinklers but, don’t worry – we will continue to water your Dog Walk zone”.

Then…a little later, but still in the not-too-distant future…

IoT will expand its ability to extrapolate and interpolate – it will do even more reading outside the lines and reading between the lines of our actions, understanding why we change our minds, making basic decisions for us, and honing recommendations for our important/advanced decisions…improving our personal organization and mentoring our personal growth.

As IoT uses its contextual consciousness to gain intelligence we will see it take advanced steps. The history of technical advancements, strongly suggests these advancements will happen rapidly and be exponential.

An example of an advanced step: again, consider the above sprinkler system examples. As sprinkler-control companies build IoT value for their clients their software apps will send notes like this to our neighbours who use sprinkler systems, “Some of your neighbours choose to water their Dog Walk zones even when it rains. If you see merit in this strategy, press this button and we will make sure your Dog Walk is watered rain or shine.

***

The Internet of Things - what amazing things now on all our horizons...coming our way so quickly.

 

 

Tags:

Beyond Business | IT & TECH | Vision: The Leader's Vivid Vision

Success comes to those who are not too busy to think.

by Rick Baker
On Nov 3, 2016

Most people agree, when success happens it follows thought and action.

Often when success isn't happening, people say they don't have enough time: they don't have enough time to do that because they are doing this; they don't have enough time because they are already doing many other things at the same time...they are performers of multi-tasks and masters of none.

When people say they do not have time they talk about their lack of 'time to do things'. People complain about their inability to find time to do...because they are too busy doing. People complain about their inability to find time to think...because they are too busy doing.

Rarely, if ever, do you hear someone complain about being too busy thinking.

***

Most people have heard about the 80/20 Rule [also known as the Pareto Principle], yet few people put that wisdom to use.

Many people know about Covey 'time management quadrants' [illustrating the relationships between work importance and work urgency], yet few people put that wisdom to good use.

Some people, apparently, have not read Napoleon Hill’s classic, ‘Think and Grow Rich’.

Tags:

I'm too busy! - I don't have time! | Thinking as in Think and Grow Rich

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.