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Name of author Rick Baker, P.Eng.

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About structure...shouldn't your people see your business at least as solid as the building you work in?

by Rick Baker
On Apr 13, 2021

The Thinking Behind The Tweet

Overall, small and mid-sized businesses lack the structure they need to be sustainable, let alone be excellent. Business is about 3 things: People, Process, & Situations. Process means structure: structure for plans; structure for roles; structure for workflow; structure for communications; structure in the form of rules.

Business Contains Only 3 Things: People, Process, & Situations

Master Rules

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Business Contains Only 3 Things | Master Rules | Thought Tweets

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