For every Problem, there are at least 2 Solutions and there may also be some hidden Opportunities.
As promised in the last blog, here is a link to the P=2S+O worksheet/template. [click to download]
The worksheet is easy enough to use.
I kept it to one page.
At one page, people should be more inclined to use it. At one page, it can fit into a binder. Several copies can be printed in advance and completed later as Problems arise throughout the day.
I would like to thank the author Dan Kennedy - NO B.S. Ruthless Management of People & Profits, 2008, Figure 37.1, Problem-Solution Communication Template – for the idea of using a straightforward one-page format for communicating Problem-Solutions.
Here is a link to Dan Kennedy
http://www.nobsbooks.com
Bosses think things like, ‘Don’t bring me problems, bring me solutions’.
Dan Kennedy provided an easy way to do that.
When I read Dan’s book, his template jumped out as a great fit with our P=2S+O philosophy. I adapted Dan’s template.
So, now we have a P=2S+O worksheet/template.
We encourage our people to use the template.
We go beyond saying, “Don’t bring me Problems, bring me Solutions”.
We say, “Bring me Problems and bring me Solutions, and, from time to time, bring me Opportunities”.
We encourage our people to seek out Problems.
More on this in the next blog...