by Rick Baker
On Nov 27, 2012
Do you observe 'fight or flight'?
If so, how do these reactions present themselves?
Do you observe Resistance?
- fight?
- verbal resistance?
- body language resistance: physical resistance, facial resistance, frowns or stiff upper lips?
- battles of egos?
Do you observe Withdrawal?
- flight?
- acquiescence?
- humiliation?
- crushed egos?
Do you observe Compliance?
- Affected Compliance: a win-lose where the other person accepts your position and you apparently win. If you observe well then you will observe the other person losing.
- 'Unaffected' Compliance: apparently a win-'no change' where you win and you observe a person who has emotions under control. On balance, having emotions under control is a good thing. However, it should not be misconstrued as a good thing that is sustainable.
We have a colour code at Spirited Leaders:
Green = Good
Red = Bad
Blue = New
Orange = Creative
Gray = Neutral or Undetermined
When you get angry or aggressive at work, you will not observe the green in other people.
If you don't care whether or not you see green, you will not see much green. And, this applies to both your people and your bottom line.