Thought Tweet #805.5 If poor behaviour is rampant at your business, the problem is in your Process not your People.

The Thinking Behind The Tweet

One bad egg can spoil the bunch. While I have not witnessed it firsthand, that may be true for eggs.

But, it's highly unlikely that applies to people at your work. 

If you have one poorly behaving employee then chances are good that employee has some problems and is bringing those problems to your workplace. If you have many poorly behaving employees then you either have flawed hiring systems or you have flawed training systems or you have flawed supervision systems, etc. In summary, you have flawed Processes.

Business Contains Only 3 Things: People, Process, & Situations.

Don't place blame on People when the blame should be placed on Processes.

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"We should work on our processes, not the outcome of our processes."

W. Edwards Deming