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Thought Tweet #855

by Rick Baker
On Oct 25, 2013

Thought Tweet #855 What comes first, pleasing customers or pleasing employees?

 

The Thinking Behind The Tweet

I hope you take that at least two ways.

PS: In my travels I encounter many business people who bend over backwards preaching customer service and satisfaction. While they are doing that, they seem to be oblivious to the distresses of their employees. I wonder - Is it even partially sane to expect disgruntled employees to raise pleased customers. 

Tags:

Attitude: Creating Positive Attitude | Sales | Thought Tweets

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