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Name of author Rick Baker, P.Eng.

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When you criticize people you trigger their 'No' responses....and, at that point, constructive communication is over.

by Rick Baker
On Aug 28, 2014

The Thinking Behind The Tweet

When 'No' thoughts are filling the brain there is little room for 'Yes" thoughts. In fact, chances are 'No' and 'Yes' thoughts will not want to occupy the brain at the same time. They would rather take turns. And, for most people the 'No' thoughts are much more sticky. When they find their way into people's brains they stick there until they run out of reasons to defend and bolster the ego.

While 'No' thoughts are sticking around the brain, working away to defend and bolster the ego there is little, if any, opportunity for constructive communication...particularly communication involving the person who triggers the 'No' response.

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