More thoughts about “Customers Pay Me”

Failure to pay is a personal insult: you have been told, directly, you are not important to the customer

Violates the principle of being best [i.e., best in class]

Good Credit & Collection policy reduces risk of facing this

Good Contracts reduce the likelihood of disputes caused by confusion

Non-payment should be a huge red flag…and

This applies also when we are the customer – i.e., Pay Our Suppliers

• Failure here is a personal insult: you are telling your supplier, directly, they are not important to you
• Violates the principle of being best
• Our Good Credit is at risk, and should never be taken for granted
• Non-payment should be a huge red flag of our performance failure

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And related to "Customers Pay Me" the broad principle "Pay Me"

"Pay Me"

Pay Well

Pay on time

Pay accurately

Pay for Performance

Earn what you receive

Pay is Extremely Personal

Pay is not a topic for open discussion with others