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On Governance…

by Rick Baker
On Jul 20, 2010
William Dimma has served on over 50 corporate boards and 40 not-for-profit boards. He is well-recognized with doctorate and honourary degrees from several Canadian universities, an Order of Ontario, and an Order of Canada.
 
In 2006 Dimma published ‘Tougher Boards for Tougher Times’.
 
Here is an excerpt from page 44:
 
“You know and I know that best practice in governance is a complex synthesis of many things: board composition, structure, process, chemistry, leadership, culture, behaviour, and values. But it’s also influenced, at least to some degree, by a host of largely uncontrollable external variables (what economists like to call exogenous factors).”
 
While the book has a big-enterprise thrust – ie, a subtitle of “Corporate Governance in the Post-Enron Era” and the use university boards as an illustration of a not-for-profit organization – directors of smaller-enterprise boards can learn from the messages Dimma teaches.
 
We can start with the above Dimma quote…his list of things required under the complex synthesis of governance.
 
We need to simplify Dimma’s list.
 
We also need to get to a point where we agree governance does not have to be a complex synthesis.
 
We can start by simplifying the ‘Dimma list’.
 
To simplify the list we can repackage it as follows: Values > Culture > Communication > Value. I have blogged about this …for example.
 
In summary:
 
Values lead to…

Culture, which should include top-notch

Communication, which when done with excellence creates

Value for all stakeholders

Values:
 
By Values, I mean the Personal Values of the directors. To the extent a director holds more power than others the Personal Values of that director will dominate. For example, if one director controls the corporation then that person’s Values ought to reign supreme. This works when a majority owner is a director of a corporate board. It also works for a not-for-profit board where control isn’t through ‘ownership’…consider, for example, the founder. I expect some will argue this is not the correct approach. I expect some will argue it isn’t good governance.
 
If a person in control has Personal Values that conflict with those of the other directors then good governance will not be possible
 
If Values are not genuine or properly ‘encultured’ then good governance will not be possible.
 
Values must be solidified. I designed a process several years ago to address this need: the My Business & Our Business process.
 
Personal Values, when they are genuine and shared by directors, capture chemistry and set the boundaries for behaviour so those two words can be removed from Dimma’s list.
 
Culture:
 
When the Personal Values of the directors are discussed, clarified, well-understood, agreed-to, and aligned we have set the framework for culture. We have set the foundation for process and leadership. This should never be left to chance. This is particularly true when governance is to be overseen by a Board of Directors [rather than a single individual, or a pair of founders, etc].
 
If Personal Values did not capture chemistry and set boundaries on behaviour then Culture better! So, we can remove those two words from Dimma’s list.
 
That simplifies the under-our-control pieces of Governance to:
  • Values
  • Culture
  • Composition
  • Structure
  • Process
  • Leadership
More on simplifying this list [and simplifying governance] in future blogs…
 
PS: some hints…
  • Composition – shared Values is the most-critical factor for selection, next is ability to deliver measurable Value
  • Structure – the simpler the better…have role clarity [process]
  • Process – the key process is Communication
  • Leadership – inspiring the People to prepare, perform, and perfect the Process

Tags:

Leaders' Thoughts | Values: Personal Values

Sales Tweet #2

by Rick Baker
On Jul 20, 2010
Sales Tweet #2 Good Habits, Bad Habits & New Things... It's your choice. Why not try doing a New Sales Thing today.
 
The Thinking Behind the Sales Tweet
When you boil it down, people only do three different things. They do Good Habits. They do Bad Habits. And, from time to time, they do New Things. Doing New Things is the major key to success.

Tags:

Habits: Good Habits, Bad Habits, & New Things | Sales | Thought Tweets

Sales Tweet #1

by Rick Baker
On Jul 19, 2010
Sales Tweet #1 if you want to sell then Learn to Listen...that's the #1 message I am receiving today...see my LinkedIn Q&A.
 
The Thinking Behind the Sales Tweet
LinkedIn is a valuable tool. We can use it to discover what other people think about topics. I asked some of my LinkedIn friends the Question: What does it take to succeed at sales? And, the most repeated piece of advice was - Listen Better.

To succeed in Sales I need…

by Rick Baker
On Jul 16, 2010
Here is an excerpt from a sales lesson I provided several years ago.
 
To succeed in Sales a person needs:
  1. Average or better health
  2. The use of an average or better brain
  3. High self-confidence [Thick Skin]
  4. An open and curious mind [Thin Skull]
  5. Self-discipline
  6. A penchant for action
When these 6 exist, everything else falls into place.

Tags:

Sales

Simplicity, Complexity, Simplexity, & Complicity

by Rick Baker
On Jul 15, 2010
I get a kick out of words.
 
In 2008 Jeffrey Kluger published his book 'Simplexity'...
 
When the words simplicity and complexity were blended they came up with simplexity.
 
You can learn about simplexity at Wikipedia.
 
On the other hand, they could have chosen complicity over simplexity. You can learn more about complicity by Googling the letters “e, n, r, o, n”.
 
Around the same time Jeffrey Kluger was publishing Simplexity, ie, May 2008, I published a blog titled 'Seeking Simple'.
 
I am now reading Kluger’s Simplexity book… actually, I have just started it.
 
When I am done the book, I want to see if it has altered my going-inthoughts…which are along these lines:
  • Everything is simple and everything is complex, it depends on how our minds are working when we 'experience' the things
  • The way our minds work is heavily influenced by our genetics, our past experiences, and the situation at hand
  • Our desires, particularly our short-term desires, influence how we experience things
  • To a lesser degree, our longer-term goals influence how we experience things
  • Our emotions regularly dictate how we experience things
All that said, we have the ability to choose how we experience things:
  • We can choose to view things as complex or
  • We can choose to view things as simple.
That's one of the premises that holds up the mini-philosophy I call 'Seeking Simple'.  The other premise is – we can boil things down and find their essence.
 
When we choose to Seek Simple and we boil things down to their essence many experiences become easier: corporate culture, communication, marketing, training staff, problem solving, etc.
 
More on Seeking Simple and Simplexity in future blogs…

Tags:

Beyond Business | Seeking Simple!

Secrets from the BRAIN

by Rick Baker
On Jul 13, 2010
On June 23rd, Lorie Saxby gave a very-educational presentation to our Kitchener-Westmount Rotary Club.
 
Lorie Saxby, PhD is the co-author of Secrets from the BRAIN and she is President of Working Brain Associates Inc. www.loriesaxby.com
 
Lorie delivers workshops and training to people seeking to improve work performance by tapping into brain science. Based on the many questions asked at the end of Lorie’s talk it is clear her insight will benefit not just business people but also their relatives and friends: for example, consider anxiety around public speaking.
 
In an earlier blog, I wrote about Executive BrainSmarts, the 7 key frontal lobe executive cognitive functions identified by Lorie Saxby: Focus, Initiate, Plan, Organize, Shift, Monitor, and Regulate.
 
In this blog, I will summarize the feedback loop Lorie described during her presentation…and please refer to pages 26-29 of Secrets from the BRAIN …an excerpt from Page 28:
 
While the Executive BrainSmarts are interrelated, they fall into a continuous and ongoing feedback loop that allows us to gauge our progress and revise action plans accordingly.
 
The Executive BrainSmarts Feedback Loop consists of 3 phases:
 
 
Prepare: to begin our work tasks we use our Focus & Initiate Executive BrainSmarts
 
Perform: to perform our work tasks we use our Plan, Organize, & Shift Executive BrainSmarts
 
Check: to check the impact our actions and emotions have on ourselves and others we use our Monitor & Regulate Executive BrainSmarts
 
For a copy of this informative book, please visit www.loriesaxby.com
 
More about Executive BrainSmarts in future blogs…

Tags:

Brain: about the Human Brain

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.