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Name of author Rick Baker, P.Eng.

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Entrepreneurial Dilemma

by Rick Baker
On Aug 16, 2012

The Entrepreneurial Dilemma: how to delegate [or institutionalize] the entrepreneur's deal-doing insight.

True entrepreneurs have deal-doing insight. They possess the natural strength of insight: a combination of wisdom, curiosity, and imagination that, without effort, identifies problems and their solutions. Deal-doing insight can be converted into fortunes. It can also be the cause of entrepreneurial 'aloneness'...a gap between the entrepreneur and all the other people in the organization.

Put another way, true entrepreneurs are a different breed of cat. They are driven to create, innovate, and deliver new things of value. They are inventors. Also, true entrepreneurs know how to sell the things they create. Otherwise, if they could not sell the things they create, they would be inventors not entrepreneurs.

So, true entrepreneurs - the best of the entrepreneurs:

  1. know how to create things of value and 
  2. know how to sell what they create.

Philip Delves Broughton1 presented an excellent example of this when he described Ron Popeil, the inventor [for example, Popiel Pocket Fisherman], infomercial personality, and master salesman:

"Popeil grew up selling at state and county fairs before making his fortune in infomercials. He wrote about selling not as a stand-alone business activity but as one piece of a process that begins with great ideas, includes patents, design, packaging, pricing, manufacturing, advertising, and publicity. The greatest salesman, by Popeil's definition, understands how all these steps are integrated because he is the inventor, manager, and seller. The moment selling becomes a separate business function you're sunk."

That last line describes a thought-key to sustained entrepreneurial-business success:The moment selling becomes a separate business function you're sunk.

Selling cannot become a stand-alone business function. To sustain business success, the true entrepreneur must be able to transfer deal-doing insight. That means the entrepreneur must be able to teach it or transfer it to someone who has the natural strength of deal-doing insight.

That raises [more than] 4 important questions:

  1. Can true entrepreneurs teach others how to possess deal-doing insight?
  2. If so, who can be taught? 
  3. How would one go about doing the teaching?
  4. How would one identify, attract, and hire a person who possesses deal-doing insight?
The quick answers are:
  1. Yes...but it requires time, focus, and complete dedication [and often true entrepreneurs are inclined to do what it takes]
  2. A rare few...people who are 'driven'
  3. One-on-one training, mentoring, and coaching.
  4. There are several essential steps:
  • First, deal-doing insight must be an ongoing priority at the organization [part of its fabric]. 
  • Second, a process must be designed and proven before people can be recruited. 
  • Third, a customized sales training program must be designed and proven [as alluded to in #3 above]. 
  • Fourth, a multi-prong recruiting program must be designed to fit the specific needs of the organization [again, part of its fabric].


Footnote:

  1. The quote was transcribed from the audio book 'The Art of The Sale', by Philip Delves Broughton (2012)
  2. True entrepreneurs can invent and sell things of value. The dilemma:  most true entrepreneurs are not able to transfer that combination of strength to other people. So, sooner or later, invention and selling become two separate functions...and, sooner or later, the business fails.


Here's a way to develop better judgment

by Rick Baker
On May 31, 2012

Reduce the number of mistakes you make.

If you write out simple procedures and follow them when you do repetitive, boring-but-important tasks then you will make fewer errors. When you make fewer errors you will spend less time fixing errors. When you spend less time fixing errors you will have more time to spend thinking about your difficult challenges, which require judgment. When you spend more time thinking about your difficult challenges, which require judgment, you will make better decisions. 

This process will grow, over time, into the good habit - better judgment.

Does that come across as a rather weak or trite piece of advice...as in, "that goes without saying"?

If so then perhaps a little self-test will convince you of the value in the advice.

For a few days:

  1. Track how much time you spend fixing errors, either your own or someone else's, either technical/process or interpersonal/process and
  2. Track how much time you spend thinking strategically, weighing various options in your mind, comparing pros and cons then selecting the best course of action

Then you will understand the hidden value in simple technical and interpersonal procedures performed well: judgment is enhanced by procedures.

 

Footnote

Link to Good Habits, Bad Habits, & New Things

Take The Time-Out To Think...

by Rick Baker
On May 24, 2012

Take the time out to think...

Apparently, Julius Caesar said, "Under my tent in the fiercest struggle of war I have always found time to think of many other things."

This, to me, is an example of successful people have more time

Now, you can interpret that Julius Caesar quote many ways - as examples:

  • He had a unique ability to select topics for his thoughts even under the most-difficult situations.
  • He found a way to shut out undesirable noise and distraction so he could think about things important to him.
  • He excelled at selecting leaders of men and delegating the actions of war.
  • He was a very confident fellow.
Probably, all of the above are true.
 
Some people are naturally gifted with an ability to concentrate under difficult situations. Those who do not possess this natural ability can develop it. It is true - most people will not be able to develop concentration and thought-power to the level attributed to Julius Caesar. Then again - business people don't have to lead Roman armies. 
 
Business people can develop the ability to concentrate on important things even while fires are being fought around them. Today, more than ever, this is a necessary skill to develop.
 
Four of the keys to this skill are:
  • getting present
  • using simple tools
  • practicing
  • conditioning via baby steps
 
 
 
 

Thought Tweet #462

by Rick Baker
On Apr 24, 2012

Thought Tweet #462 Many people find it much easier to choose from options (a),(b),&(c) than to create their own option.

 

The Thinking Behind The Tweet

There are 3 good options: (1) help those people by providing options, (2) help those people by providing decision-making help such as P=2S+O tools, and (3) help those people develop imagination and creativity

Tags:

Delegation & Decisions | Solutions & Opportunities | Thought Tweets

Thought Tweet #444

by Rick Baker
On Mar 29, 2012

Thought Tweet #444 Strike while the iron is hot...Yes! - but first, learn how to recognize the signs of heat.

 

The Thinking Behind The Tweet

'Strike while the iron is hot'...we all know that means we must take advantage of opportunities before they vanish. 'Carpe diem', 'Seize the day', etc. Good advice. But how do we truly and accurately know the iron is hot? The few Blacksmiths who are still working have an advantage over other business people. When hot, their irons glow with heat and that glow provides to them clear and accurate visual cues. The Situations at hand contain vivid visual cues for the Blacksmiths. But - how do you know when your irons are hot?

So, You Want More Control...Do You?

by Rick Baker
On Mar 28, 2012

We are complex creatures...I mean, People are complex creatures.

We want autonomy. We want freedom. We want decision-making authority. We want to be able to choose what to do, how to do it...and where...and when. When our locus of control1 is threatened by others we feel uncomfortable.

At the same time...

We want relationships. We want to belong in community. [We find stability and comfort in Place.2] We want law and order for protection. We want shoulders to cry on and we want help when we call for it.

Our egos are powerful drivers, our emotions are powerful drivers, and our needs are complex.

Abraham Maslow3 ranked a hierarchy of human needs...

Self-Actualization

Self-Esteem & Confidence

Love/Belonging [family first]

Safety [shelter, security, health]

Physiological [air, water, food, etc]

 

If we under-estimate how complex People are then we do it at our peril.

If we fail to appreciate The Differences in People then we do that, too, at our peril.

 

Footnotes:

  1. Locus of Control
  2. In his classic 'Future Shock', Alvin Toffler does a wonderful job of explaining the importance of 'Place'.
  3. Abraham Maslow

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.