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Name of author Rick Baker, P.Eng.

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Some thoughts about Delegation

by Rick Baker
On Jun 18, 2013

How To Delegate

 

Some thoughts:

With the overall corporate best interest in mind, who should do the task?

Consider ‘bang for the buck’: particularly, the impact on our key corporate goals.

Under Delegation, there are task donors and task recipients.

Task donors and Task recipients need to COMMUNICATE CLEARLY. 

Consider boss’s and subordinate’s views/likes/dislikes…

Rule of Thumb: for business-task delegation, one man’s trash isn’t generally another man’s treasure.

Rule of thumb [corollary]: leaders rarely assign unique tasks… is this task unique?

Consider fairness: the workload already on recipient employee’s plate, other staff’s plates, and your plate.

 

Delegation and Task Dimensions

[8 key task considerations]


Importance

Urgency

Time Requirement

 

Strengths

Efficiency

Effectiveness

Delegation

Office Morale

***

Step Back and think a bit more before you do it.

 

 

Tags:

Delegation & Decisions | Leaders' Thoughts | Thinking as in Think and Grow Rich

People are social creatures...with interesting approaches to making decisions

by Rick Baker
On Jun 4, 2013

Dealing with Other People: Making Business Decisions

People are social creatures:

  • we live with one another, 
  • we live near one another in community, and 
  • we 'work with' one another. 

The actions we take at work affect and influence one another. The thoughts we share about work affect one another.

People approach work with differing attitude. Some of us are more serious about work than others. Put another way, for some people work plays an important role in their lives while for others it does not.

Work-life involves a continuous string of dealings with other people.

Boiling it down...we can choose to view other people:

  • as very distinct and different (every Man is a stand-alone island),
  • as very similar to us,
  • as 'things' that can help us achieve our goals, and
  • as individuals who are doing their best to deal with their challenges and to achieve their goals. 

We may view certain people one or more of these ways while viewing other people in entirely different ways.

In business, we must 'work with people' to achieve what we hope are common work-goals. When we work with people, Decisions can be made 3 ways: Command-Consultative-Consensus. [I favour a 10-3-1 approach.] Command decisions are made by one person, the person with authority. Consultative decisions are made by the person with authority after gathering ideas from others (without being obligated to use any or all of those ideas). Consensus decisions are 'democratic' decisions made by groups of people, who commit to follow the group decision after it is made.

Overlapping these 3 decision choices, business people can treat one another 3 ways:

  • as 'tools/things' requiring instructions (essentially, components of process), 
  • as people requiring help (so they can do better in the immediate term and/or in the future), and
  • as objects of criticism (that is, telling or showing them where they are thinking inaccurately or acting badly).


As a business leader...

How do you think about your people?

How do you make decisions?

How do you communicate about the way decisions should be made at your organization?

How do you know your people understand your decision-making process?
 
How do you cover off the fact sometimes you will be wrong?

Thought Tweet #670

by Rick Baker
On Feb 8, 2013

Thought Tweet #670 Stepping from excelling at execution to excelling at delegating it...one giant leap for business growth.

 

The Thinking Behind The Tweet

Some technical experts master supervision. Fewer master supervision and management. Even fewer technical experts master the ability to master delegation and influence. When a technical exert masters delegation and influence we have entrepreneurship at its best.

Tags:

Delegation & Decisions | Entrepreneur Thinking | Leaders' Thoughts | Thought Tweets

Begin with the Start in Mind

by Rick Baker
On Oct 18, 2012

Stephen Covey teaches 'The 7 Habits of Highly effective People'.

Covey's Habit #2 is 'Begin with the End in Mind'.

In summary - know where you want to go before you waste time and effort doing & going.

That's definitely good advice...however, I think it is more important to 'Begin with the Start in Mind'.

I say this for 2 reasons:

  1. Now is as real as it gets. Certainly, it is more real than the future. So, as we go about our business we do better when we get present and be present. Business is not primarily about end points. Business is about a chain of present thoughts, present feelings, and present actions. Business is about envisioning a future and acting now...and now is always the Start...in fact, now is the only time we have.
  2. When it comes to highly-effective performance, individual success is intimately tied to individual strengths. When we start business work, regardless of its nature - whether physical work or brain work - we start with a unique personal set of talents. Our innate talents exist prior to the arrival of our work. When work arrives we gain work-knowledge and we gain work-skills and to a degree we learn how to do the work. How much we learn and how well we do work depends on many things including the 'Big 3' - attitude, intelligence, & self-control. Most people know the Big 3 and make efforts to cover them. But - most people do not spend the time required to understand or measure the innate talents that represent the 4th major condition for successful performance of business work. Any serious plan for the future must give quality consideration to individual's innate talents - and do that now.
To successfully perform and delegate Business Tasks, we recommend a 'Big 4 Checklist':
  1. I understand the Innate Talents of the individual performing the work.
  2. The person has the right attitude about the work.
  3. The person has the intelligence - both cognitive and emotional - to do the work.
  4. The person has the self-control required in the work situation.

Tags:

Delegation & Decisions | Leaders' Thoughts | STRENGTHS: People-Focused for Success

Thought Tweet #557

by Rick Baker
On Sep 4, 2012

Thought Tweet #557 Very tough to make good decisions by consensus; very tough to implement good decisions without buy-in. 

 

The Thinking Behind The Tweet

Best to strive for buy-in...with forethought about implementation. For example, use SMARTACRE Goals

Tags:

Delegation & Decisions | Emotions & Feelings @ Work | Goals - SMARTACRE Goals | Thought Tweets

Thought Tweet #544

by Rick Baker
On Aug 16, 2012

Thought Tweet #544 About Decisions: as a general rule, avoid making them when you are stressed or pressed

 

The Thinking Behind The Tweet

Only on rare occasions do we need to deliver decisions with urgency. For the vast majority of situations we can take time to de-stress or reduce negative feelings before we make decisions. Given a little time for clear thought we can consider options, we can check our gut, and we can perform common-sense tests. As the saying goes, "If it's worth doing it's worth doing right".

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.