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Name of author Rick Baker, P.Eng.

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15 Ways to Influence Thinking & Inspire Action

by Rick Baker
On Dec 22, 2016

Vision inspires

Leadership has a few essential ingredients. For example, the leader must possess a level of intelligence and the leader must possess a character that appeals to followers. Another essential ingredient is Vision. Good-to-great leaders hold a long-lasting, vivid image of what they want in their minds and they communicate that message to their followers. Some good-to-great leaders have an innate gift of communication. Other good-to-great leaders learn the art of communication.

Values fuel the right actions

Everyone lives by a set of personal Values, whether or not they are expressed verbally. The greatest of leaders naturally live by their Values in a most consistent manner. And they have a habit of painting verbal pictures around their Values. Good-to-great leaders' thoughts and actions and communications are consistent. This clarity around Values sends a consistent message to followers. The message energizes followers. In this way, the leaders' Values fuel everything.

Goals provide direction

Good-to-great leaders set long-term goals and they set short-term goals...they know the importance of little milestone steps that guide positive actions toward the long-term goal. Good-to-great leaders know the linkage between good habits and long-term goals. Good habits help people achieve their long-term goals whereas bad habits do not. Short-term goals provide the opportunity for testing, doing, failing, learning, and adjusting the next sets of short-term goals and actions. 

Intent doesn't go without saying

Good-to-great leaders, when compared to average people/leaders, somehow, do a better job of understanding other people. So, somehow, they do a better job of choosing people whose intentions are more aligned to fit on common ground...rallying around a cause. Some good-to-great leaders possess natural gifts of empathy. Other good-to-great leaders figure out how to read other people and they start the process by sharing discussion of Intentions. When in doubt, they ask.

Stories get remembered

Great leaders are great communicators. They are attuned to their life-experiences and how some of those life-experiences serve as excellent examples that can be shared with other people, followers and others who could be followers in the future. Great leaders create powerful, magnetic stories around these pertinent life-experiences. They practice delivering these stories. Then they use every opportunity to present and repeat the stories...to anyone and everyone who will listen.

Take Immediate Steps to Improve Communication

When communication gets off track, straying from the desired direction, good leaders work to improve communication so it returns to the right track. Good leaders do not let interpersonal conflicts fester. They know success relies on a level of harmony between followers. So, when dysfunction is evident they address it. Good leaders communicate to ensure their followers' harmony and focus.

Design Tools to Help People

Tools serve people...making their lives easier, making their lives more productive, adding quality to their lives...assisting them as they build. Good leaders know the power inherent in tools. Good leaders ensure their people have access to good tools. And, to maximize opportunities for performance good leaders ensure their people have customized tools...creative, customized tools.

Focus on Solutions

Leaders see solutions. Solutions and solution-thinking are around the essence of leadership. Good leaders connect with followers who are like minded about solutions. Some followers are naturally solution-oriented, others need to learn that problems are the routes to solutions, growth, and opportunities. Leaders do 2 things to promote solution-orientation: they lead by example...and...they teach.

Seek Simple 

When people go about business things can get complicated and that can happen quickly. Good leaders know the difference between simple, complicated, and complex. Good leaders conserve their energy, saving it for the complicated and complex things. One strategy that ensures energy is conserved so it can be put to best use is Seeking Simple...separating wheat from chaff...helping followers do the same.

Understand Business Contains Only 3 Things: People, Process, & Situations

"People, Processes, & Situations" is an example of seeking simple.  Good leaders know success is all about people...so good leaders invest time connecting with, serving, mentoring, and strengthening good people. Good leaders ensure processes [including tools] serve people, helping people convert actions into results. Good leaders know situations have a most-powerful effect on behaviour, so they plan for and construct situations.

Understand People Do Only 3 Things: Good Habits, Bad Habits, & New Things

Good Habits are things people think and do that help them achieve long-term desires and goals. Bad Habits are things that people think and do that do not help them achieve long-term desires and goals. Good leaders use these simple definitions to inject clarity into their lives. Then good leaders work at reducing their performance of Bad Habits and expanding their performance of Good Habits. And, good leaders test New Things...relentlessly seeking more Good Habits.

Take Talent To Task

Good leaders are fascinated by people's talents. When people's talents show a capability of aligning with the trust of the leader's goals, good leaders ensure the talented person has access to (1) opportunities to put the talent to productive use, (2) specialized knowledge to complement the talent, and (3) time to practice skills to hone the talent into a personal strength. Then good leaders don't leave things to chance - they help people connect personal strengths to important tasks. 

Don’t force change…construct it with comfort

Good leaders know change is constructive only when people are comfortable. And personal and business growth happens when people learn how to expand their comfort zones. Knowing these things, good leaders consider people's comfort/stress levels and design change in increments that help expand comfort zones without triggering the destructive consequences that naturally happen when people are forced into discomfort zones. Good leaders also know this correct approach to change 'dominoes' as confidence escalates.

Repeat clearly, "I do have time!"

Good leaders know the importance of leading by example. So, they know if they say "I don't have time" or "I'm too busy" their followers will pick up on that, think the same way, talk the same way, and act accordingly...spreading the lack-of-abundance mindset to one and all. Knowing this, good leaders remove the "I don't have time" & "I'm too busy" bad habit from their thoughts and words. They replace the bad habit with good habits: as examples, they apply the 80/20 Rule and they practice abundance thought and solution talk.

Change character for the better

All great leaders changed their character. Perhaps Abraham Lincoln performed one of the greatest self-transformations. When he was a young man he had the habit of openly criticizing other people. In 1842 Lincoln publicly criticized Illinois state employee James Shields. Shields took exception to the criticism and challenged Lincoln to a duel. The 2 men faced one another with weapons in hands. Fortunately their seconds intervened. Lincoln used the incident as a life-lesson and he chose to change his character for the better...rarely criticizing others. Lincoln's change of character took him from the dueling field to the White House. 

 

 

Discern, then Do - and make a Difference

by Rick Baker
On Dec 21, 2016

Nike says, "Just Do It!"

While that may lead to better health, more energy and more fun it sure creates inefficiencies when it happens at work.

The tech gurus used to say, "Fail quick, fail often" and maybe they still say that. While that may promote curiosity, experimentation and learning it also can create havoc in the typical workplace.

Putting these sorts of slogans/advice together we have experienced a groundswell of advice promoting action without sufficient consideration of the appropriateness of that action.

In the old days, business consultants presented "Ready, Aim, Fire" analogies to help business people understand the need for thinking before doing...paraphrased, "Ready, Aim, Do". That advice was meaningful, specifically because it included the concept of 'aiming', which of course brings to mind pictures of 'aiming at targets'.

Business targets and goals are important. If in doubt, just ask any business consultant…or your boss…or your CEO. Targets and goals help us clarify where we want to go.  With the end-point in mind we can figure out how we want to get there. Specifically, we can figure out what needs to be done to get there.  Similarly, we can figure out what we don't want to do because we recognize some actions will not help us get to our goals.

While that all sounds simple enough, most people in business don't do it.

Most people do not test their actions against their goals.

Put another way, the 80/20 Rule applies: most business people spend most of their time (perhaps 80%) doing things that do not take them toward their goals.

Here are two practical tools that can be used to improve your “Ready, Aim, Fire”:

 

Personal Organization Tool #1

To be accurate, Pareto inspired tools like the one above. He recognized that in many situations 20% of the 'causes' generate 80% of the 'effects/results/outcomes'. The key message here is: when it comes to doing things, be discerning so you increase the likelihood your performance of work will deliver the results you desire.

 

 

Personal Organization Tool #2:

 

Stephen R. Covey understood tasks had 2 major dimensions: Importance and Urgency. He designed a simple matrix/grid to help people be more discerning when performing work tasks.

More details to follow...

Strengths & Weaknesses…close neighbours

by Rick Baker
On Dec 7, 2016

We must never forget, the DNA of our greatest weaknesses lurks within our greatest strengths… and vice-versa. The fine line separating strength from weakness may be as thin and fragile as humility. Or, when humility isn’t present, perhaps, strengths resist the temptation to become weaknesses as a result of some other tempering wisdom.

Regardless, strengths and weaknesses are close neighbours and they are reliant upon the direction of thought and action. Thoughts and actions aligned with true goals, long-term goals aligned with personal values, bring strengths to the forefront. Conversely, thoughts and actions that stray from the paths paved by true goals and personal values are the bad habits that grow weaknesses.

To a degree, at least a material degree and possibly a huge degree, our strengths owe their existence to our thoughts.

And, to a degree, again at least a material degree and possibly a huge degree, we possess the ability to choose our thoughts.

So, we have the ability to choose our strengths, first in our thoughts then in our actions.

When we fail to choose our strengths our indecision gives life to our weaknesses.

Our strengths and their related good habits are the consequences of the good choices we make. Our weaknesses do not have to wait for our choices. Our weaknesses may be the consequences of bad decisions or they may arrive on the backs of our bad habits of indecision.

About Habits & People & a bit about Bosses

by Rick Baker
On Nov 24, 2016

People only do 3 things: when you get right down to it people only do Good Habits, Bad Habits, & New Things. People judge themselves continuously…they know right for them, wrong for them…i.e., they know their Good Habits from their Bad Habits. And, everyone knows it is difficult to jump from Bad Habits to Good Habits. When we try to do that, most times we fail. To bridge the gap between Good Habits and Bad Habits people need to do New Things…new actions. To create change: forget the Bad Habit ever existed, introduce the Good Habit, and then focus 100% on the New Things.

Most people do not take the time to understand the most-important things about themselves. Most people do not make a habit of analyzing, I mean really thinking about, their personal values, their personal goals, and the people-things that impress them the most. Most people do not think about how these personal things are intertwined with everything they experience during their workdays. As a result, most people have a much more difficult time at work than is necessary.

Most people enjoy a variety of games: sports games, card games, board games, etc. Most games are governed by many well-defined and detailed rules. Most people embrace rule-laden games. Yet, often people resist the rules of business. Why is that? The answers to this question provide the master keys to converting strategic business thought into successful business action.

Facts about Bosses:

  • in general, bosses do not like it when people bring problems to them and
  • if they have to choose between problems and solutions then bosses much prefer to see and hear solutions.

People should not be annoyed by their problems or afraid to use the word ‘problem’. Instead people should understand, for every problem that visits them they can come up with 2 solutions and, from time to time, they will uncover opportunities where they used to see the problem.

 

Thinking Big, without being hairy or audacious

by Rick Baker
On Oct 12, 2016

Hairy means covered in hair.

Audacious at best means taking surprisingly bold risks and at worst being impudent and disrespectful.

It seems some people buy into big, hairy audacious business goals. I do not.

Firstly, I struggle to see the value excess hair contributes to goals. Secondly, by definition, audacity brings surprising risks and that can be not just off-putting but also unnecessary. These things disrupt relationships and destroy peace of mind. So, I don't buy into the merits of hairy and/or audacious goals. [Notice - I did not rant on about the emotional impact of dooming people to fail.] Again, I don't buy into the merits of big, hairy and audacious goals.

However, I do support the concept of big goals.

Big goals give us reasons to stretch, to learn, to grow...and growth is an essential part of successful businesses and successful lives. Also, I believe [all else being equal] big goals contribute positively to mental health and add both interest and vigor to life.

So – let’s embrace big goals, the worthy effort they nurture and the growth and peace of mind they bring.

 

Footnote

For another quasi-tirade against BHAGs...

...and another.

 

On Improving

by Rick Baker
On Aug 8, 2016

It doesn't matter where you came from, what's happened to you or what you've done so far. While those things may carry some interest and perhaps even some value, they are not that important. The important things are your thoughts and your actions.

For your thoughts and your actions - You have the present...perhaps just brief moments left...perhaps numerous years. 

For your thoughts and your actions - You have no guarantees for your future. You cannot rewrite your past. You only have your present and your ability to think and act. 

For your thoughts and your actions - You have choices: choices about the thoughts you think and choices about the actions you take. 

You can choose to direct your thoughts and actions toward goals and improvement. There's no guarantee for your future - regardless, you can have dreams, goals and aspirations. And, you can choose to think and act in ways that align with your dreams, goals, and aspirations. 

***

Expect nothing from 'Fate', 'Destiny', the 'Law of Compensation' or the 'Law of Attraction'. Don't expect 'Abundance'. Don't place faith in 'Positive Mental Attitude'. 

Instead -

  1. Know what you value and desire.
  2. Believe your thoughts and actions have a level of influence over your outcomes.
  3. Take [some] comfort in the common sense embedded in thinking and acting in ways that align with your values and goals. 

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.