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Name of author Rick Baker, P.Eng.

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Your communication style influences people much more than your logic.

by Rick Baker
On Oct 4, 2020

The Thinking Behind The Tweet

According to Chip Heath and Dan Heath ['Decisive', 2013] "When the researchers compared whether process or analysis was more important in producing good decisions - those that increased revenues, profits, and market share - they found that "process mattered more than analysis - by a factor of six.""

Good Decision Making relies on good decision-making processes.

Good Influencing relies on good influence-making processes.

Tags:

Communication: Improving Communication | Influencing | Thought Tweets

'Just Do It!'...then do some more!

by Rick Baker
On Oct 3, 2020

The Thinking Behind The Tweet

First go through then go beyond the motions.

Go the extra mile; catch someone's attention; deliver, impress, and influence.

Tags:

Attitude: Creating Positive Attitude | Influencing | Integrity | Thought Tweets

Good leaders repeat messages so good followers don't repeat errors.

by Rick Baker
On Sep 16, 2020

The Thinking Behind The Tweet

"I have a dream"...followers remembered because Martin Luther King Jr. repeated.

Tags:

Communication: Improving Communication | Delegation & Decisions | Influencing | Thought Tweets

Don't let a few bad apples sour your trust in people.

by Rick Baker
On Aug 25, 2020

The Thinking Behind The Tweet

Without trust relationships are shallow and weak.

Don't let people's actions sour your trust.

Start With Self. On top of all the self-things I have written over the years, I'm adding self-trust.

We judge others by their actions; we judge ourselves by our intentions. We blame situations for our failures: we blame other people for their failures. We give credit to ourselves when we succeed: we give credit to their situations when other people succeed. (Attribution Bias)

Those are our tendencies.

Let's not allow those tendencies to draw too much of our attention to the bad apples.

REPUTATION: a thing that slowly grows before it glows.

by Rick Baker
On Aug 9, 2020

The Thinking Behind the Sales Tweet

But, WOW, it can sure get snuffed out quickly.

Tags:

Influencing | Thought Tweets

How do we rebuild trust? One small, well-thought-out, personal, positive step at a time.

by Rick Baker
On Jul 2, 2020

The Thinking Behind The Tweet

Maybe you care about the damage trust has experienced?

Maybe you want to repair that damage?

Maybe you do not know how?

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.