by Rick Baker
On Nov 8, 2012
Thought Tweet #604 Do people want to be accountable? I expect the answer is, "Yes".
The Thinking Behind The Tweet
People want independence, however, and perhaps even more, they want relationships. Trust is the essence of relationships and trust gets built slowly while it gets destroyed quickly.
Accountability reminds us to perform as we said we would. We want to be accountable and trusted so we can have quality relationships.
by Rick Baker
On Nov 7, 2012
Thought Tweet #603 Solving Problems: that's the essence of growing relationships with clients and growing business.
The Thinking Behind The Tweet
Problems are the seeds that allow opportunities to flower. And, when problems are solved the results are things of beauty and value. And, from the customers' shoes, providing value is the only reason your business exists.
by Rick Baker
On Nov 6, 2012
Thought Tweet #602 If we had not learned the word "No" when we were young, we would spend a lot less time thinking about our mistakes.
The Thinking Behind The Tweet
When we were young a lot of people started to say "No" to us. We were made to believe it was wrong to say and do certain things....many things. The rules of "No" versus "Yes" were inconsistent, depending on who was saying them and where all of us were when they were being said. Regardless, when we were instructed "No" we received the message we were doing something wrong...i.e., making a mistake. We heard "No" so many times when we were young we still think about our mistakes, sometimes even the mistakes we made when we were young.
We should shake that off.