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Name of author Rick Baker, P.Eng.

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Thought Tweet #709

by Rick Baker
On Apr 4, 2013

Thought Tweet #709 To lead, use light fingers at the controls. Heavy-finger governance and control just sends things off kilter.

 

The Thinking Behind The Tweet

From Wikipedia...

In 1868, James Clerk Maxwell wrote a famous paper "On governors” that is widely considered a classic in feedback control theory.

        

     An early governor                              James Clerk Maxwell

 

 

In the 19th Century, Maxwell proved that tight governing of steam engine speed created bigger surprises than light governing.

We can apply this fact to 21st Century business process.

In business we need guiding principles and Master Rules.

Tags:

Hero Worship | Leaders' Thoughts | Master Rules | Thought Tweets

Creativity at Waterloo

by Rick Baker
On Apr 4, 2013

I think the word "Creativity" means different things to each of us.

For example, consider sayings such as - "Thinking Outside The Box". What does "Thinking Outside The Box" mean to you? What does “Thinking Outside The Box” mean to the person across from you? There's a strong likelihood that “Thinking Outside The Box” means quite different things to each and every one of us.

The fact “Creativity is widely-not-understood” poses a problem because, in business, one key thing we'd like to get right is communication. We all agree, the clearer the communication - the better. We must never assume our thoughts are grasped by others. We should never assume our comments about Creativity are automatically understood by others. Rather, we should make a habit of going the extra-communication-mile to make sure there is a chance for a meeting of minds.

When we are at work, we must take the time to describe, as best we can, what we mean when we talk about Creativity. This, and only this, will provide others the opportunity to understand us then be more open to our ideas. If, during our business day, we work to express and listen to one another’s thoughts about Creativity then we have a much better chance of bringing about the fruits only Creativity can deliver. Helping one another Bear Creative Fruit we can All Share and Enjoy...that is something each and every one of us in business ought to be very interested in doing.

Creativity is often spurned because it brings Change. Change assaults our Concepts of the world around us. When our Concepts are assaulted our thoughts tend to be disrupted. When our thoughts are disrupted we tend to become anxious. Then we tend to become defensive. These are natural human reactions and states, which hold fast unless disciplined action is taken to remove or adjust them.

For example, when something comes rocketing toward our face we instinctively duck or blink or flinch in an effort to protect ourselves from damage. Only masters such as hockey goalies can learn how to overcome the reaction to duck or blink or flinch in the face of an 'incoming object'.

Instinctively, we protect ourselves when we sense danger…this applies when any of our senses is danger-triggered, including the 6th Sense - Intuition.

How does this fight-and-flight stuff tie in with business and Creativity?

Creativity brings Change. Change when it comes at us often assaults the Concepts we know and hold dearly and tightly in our minds. Changes are surprises, which often trigger defense reactions.

As individuals we enjoy our own Creativity and that enjoyment sometimes inspires us to act. Our individual Creativity does not assault the Concepts we hold tightly in our own minds because our own Creativity arrives without threat. If our brain can be thought of as a pretty-much-bottomless well then Creativity can be considered an endless spring that naturally feeds that well…keeping all the water fresh and bubbly.

So, one important conclusion is – and this applies to all of us - people react positively to their own Creativity and the result is personal Change and personal Growth. On the other hand, when we try to impress our Creativity and its inherent Change on others, we know the result is more-often-than-not resistance to that Change.

Resistance to Change is fundamental in human nature. Resistance to Change is not a bad thing…it is just there! Resistance to Change is there because Change assaults our deep-rooted Concepts of the world not just as we know or perceive it…but also the world as defined in the framework our ancestors programmed into our genes to help us use sensory input to achieve many things, including protection from danger. As a general rule, we automatically flinch and do our best to duck when we identify Change coming at us. That natural human response is a thing business people need to understand.

In business, Creativity can and should drive Change.

Summarizing the business implications:

  • We enjoy our own, individual, springs of Creativity.
  • To the extent we accept and are inspired by our own Creativity we act and make personal Change.
  • When we are really pleased with our own Creativity we occasionally attempt to get other people to embrace our Creativity.

Meanwhile, the attempt we make to impress our Creativity on another person triggers the notion of impending Change in that person’s mind. And all of us, at least to a degree, are predisposed to resist incoming Change.

So, we have a business dilemma – our minds are pre-set to resist one another’s Creativity.

This is a key point: our minds tend to resist one another’s Creativity.

And, resistance to Creativity…that’s a basic-business problem because without Creativity and change businesses are stagnant or dying.

The problem has a simple solution. At least…it is simple-to-state the solution. It’s the doing of the solution that’s hard…because ingrained habits are tough to break...so, determined effort will be required.

We must consciously replace existing habits with better habits.

To ensure Creativity is not at odds with Change, we must first work to understand Creativity. Then we must be more tolerant of and more open to the Creativity presented to us by others. As our tolerance for Creativity from others becomes open-minded acceptance, so shall our resistance to change drop and our self-confidence level rise.

And, with open minds and high self-confidence… ….our Waterloo Region business success will soar.

We, in business, at Waterloo Region face a huge opportunity:

  • WE CAN bring about Amazing Business Change
  • WE CAN establish, in our own minds, a clear definition of Creativity, &
  • WE CAN communicate with one another so Creativity is no longer widely not-understood.

WE CAN open our minds to accept Creativity from others, and then…

WE CAN BRING ABOUT AMAZING BUSINESS ACHIEVEMENTS.

Tags:

Creativity & Invention: Building on the Differences

by Rick Baker
On Apr 3, 2013

Here's a thought about creativity vis-à-vis right and wrong: creativity is not about right and wrong. If it can be summed up in one word, creativity is about 'new'.

People have different perceptions…because people are different. People have different ideas because people are different. People have different perceptions about ideas because people are different.

  • When people perceive and think the same way and accept that situation, there is little ability to experience creativity. [The existence of differences is the seed for creativity.]
  • When people perceive and think different ways and accept that situation, creativity has a much easier time presenting itself. [Tolerance breeds trust and comfort.]
  • When people judge others as wrong, the likelihood of creativity arising or evolving into invention or innovation drops. [Intolerance breeds distrust and discomfort.]
  • When people accept others as being different and are OK not judging the differences as right or wrong, minds tend to be more open to new ideas. [Open-mindedness breeds open and accurate communication.]

Only when minds are open to new ideas can creativity, invention, and innovation have the opportunity to flourish.

Tags:

Business Contains Only 3 Things

Thought Tweet #708

by Rick Baker
On Apr 3, 2013

Thought Tweet #708 Everyone requires Process. It is a necessity of life. So, it pays to know how to get Process right.

 

The Thinking Behind The Tweet

Without Process we'd have no life (let alone business). Life and Business Contain Only 3 Things: People, Process, and Situations. And, that applies to all of us; for each and every one of us, Business and Life contain all those 3 things. Taking it one step farther - every Creative person uses Process. (Granted, some of the Processes that bolster creativity are very-private or barely-conscious and others are very-dysfunctional.)

Regardless, all of us use Process in everything we do. That's good news because curiosity, creativity, invention, and innovation can be taught...and learned.

Thick Skulls & Thin Skin

by Rick Baker
On Apr 2, 2013

We will all do better if we spend some time increasing:

  • self-awareness [Who am I?, How do I fit in?, etc.]
  • self-knowledge [What inspires me?, What do I have to offer?, etc.]
  • self-monitoring [What am I doing...and what's driving me to act this way?, How are others reacting to me?, Do I care about their reactions?, etc.]
  • self-regulating [Oh...wait a second...I'm not doing the right thing here...How can I adjust my behaviour?, etc.]
  • self-control [Which is a life-long, challenging process. And, self-control is one of the defining traits of a leader.]
Put another way:
  • am I being thick-skulled...close-minded about others and about myself?
  • am I being thin-skinned...blaming others regularly and taking too many things personally?
Put another way:
  • is my personality magnetic or repulsive to others?
  • do I feel positive or negative about myself?  [link to self-image articles]
On the bright side...
 
Thick skulls can be thinned...the best way is to start with the one you carry around.

&

Thin skin can be thickened...the best way is to start with the one you carry around.


Try looking at skins and skulls from different perspectives.

Here's a dark-side way of looking at them...

The majority of people have either thick skulls, or thin skin, or both. Certainly, 'both' is not a rare thing. About 9 out of 10 people have thick skulls or thin skin or both. You know this. You see it every day. You see it all the time.

You know, when you go back to work tomorrow morning, you will be forced to deal with these people: thick skulls and thin skin will lurk or swagger all over the place.

Thick skulls and thin skin will be the body parts of: 

  • many of your co-workers
  • many of your suppliers
  • many of your accountants & lawyers
  • many of your company executives
  • many of your business consultants

Someone with a thick skull will have his car in your assigned parking spot.

Someone with a thin skin will honk her horn at you, shake a finger or a fist at you, and mouth some words at you while you search around the parking lot trying to find another place to put your car.

Good Morning! That stuff will happen before you even get into your work-place building.

Then, you will make it into your building. Then what?

Well, you will encounter more thick skulls and more thin skin. Perhaps, these will be worn by the person who lets you know your access key has expired? Perhaps, it will be the person at the reception desk who again shares with you that contorted frown like, “Oh, it’s you again.”? Perhaps, it will be the nasty look on the coffee-cashier’s face or the nasty tone in the cashier’s voice when you muster the courage to mention you only received change for $5 when you had paid with $10?

A barrage of thick skulls and thin skin will surround you. You will be under thick-skull and thin-skin siege …at your own workplace. Your little castle will have no moat or drawbridge to save you.

But your castle...well, that's only the beginning of it.

Thick skulls and thin skin will be on every beach, on every landing ground, on every field, on every street, and around every hill.


Those with thick skulls and thin skin will be your customers. 

And, here’s another thing to remember…

Those with thick skulls and thin skin will be your competition.

Tags:

Attitude: Creating Positive Attitude | Thick Skin & Thin Skull

Thought Tweet #707

by Rick Baker
On Apr 2, 2013

Thought Tweet #707 "There's a time and a place"...that's about SituationsHow to be and how not to be in situations, that is the question.


The Thinking Behind The Tweet

We have been taught and we have learned this. So we adjust our behaviour to fit our perception of Situations. Put another way - Situations provide a container for behaviour and our behaviour flows from one situation-container to the next situation-container to the next situation-container and so on.

All of us act like actors. We act all day long...adjusting to the time and the place...adjusting to the situation. Each of us plays a number of roles. Real-life situations are snapshots of scenes...the types of scenes we see acted out in plays, movies, and TV shows. Scenes contain people and process. The scripts embedded in our heads define the way we will act in given situations. We can accept those scripts or we can re-write them. We have that choice. We can decide how we want to act in given situations...even the most-challenging situations. We have choices.

How to be and how not to be in situations, that is the question.

Tags:

Business Contains Only 3 Things | Humour | Thought Tweets

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.