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Name of author Rick Baker, P.Eng.

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Sales Tweet #132

by Rick Baker
On Jan 18, 2011
Sales Tweet #132 "Great geniuses have the shortest biographies." Ralph Waldo Emerson
 
The Thinking Behind the Sales Tweet
Reading thoughts like this one from the great Emerson remind us:
  • Don’t blow your own horn too loudly or for too long
  • Don’t badmouth other people

Sales Tweet #131

by Rick Baker
On Jan 17, 2011
Sales Tweet #131 Ernest Seller has 3 sales traits: a big smile, shiny shoes, & a lousy sales territory.
 
The Thinking Behind the Sales Tweet
The big smile: that’s Ernest's best quality. Ernest is a naturally-happy fellow. Some call him indomitable. But, most use other words to describe Ernest. Shiny shoes: Ernest loves shoes, especially white shoes…an important part of his sales wardrobe. Ernest also likes two-tone shoes. However, he doesn't think they send as strong a sales-success signal as white shoes.

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Thought Tweets | Ernest Seller

Sales Tweet #130

by Rick Baker
On Jan 14, 2011
Sales Tweet #130 The last time Ernest asked for help with cold calls his Boss called him and sneezed.
 
The Thinking Behind the Sales Tweet
Well that sure wasn’t sanitary…and what about the Boss almost choking from laughter. On the other hand, as the Boss says, if you can laugh at it then you can live with it.

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Thought Tweets | Ernest Seller

Eckhart Tolle…writes about Time

by Rick Baker
On Jan 13, 2011
A month ago, one of the LinkedIn groups asked a question ‘What is time?”. That started an exchange of thoughts. One fellow mentioned Eckhart Tolle would have views about Time. I said I would write to him to check it out firsthand. So, I wrote to Eckhart Tolle to ask him to explain his views of Time.
 
I let him know I had read some of his books and I knew he had commented on Time and I was interested in a summary of his views.
 
I have not, as yet, received Eckhart Tolle’s response.
 
However, my sister gave me a copy of his 2005 book titled ‘A New Earth, Awakening to Your Life’s Purpose’.
 
In that book, Eckhart Tolle writes about Time.
 
Here are some excerpts:
 
At the section titled ‘The Paradox of Time’…
 
‘The space of Now is confused with what happens in that space. The confusion of the present moment with content gives rise not only to the illusion of time, but also the illusion of ego.’
 
Note: Time is an illusion…Eckhart Tolle has written that more than once.
 
That captures a piece of his view of Time.
 
At the next section titled ‘Eliminating Time’...
 
“Time, that is to say, past and future, is what the false mind-made self, the ego, lives on, and time is in your mind. It isn’t something that has an objective existence “out there”. It is a mind-structure needed for sensory perception, indispensable for practical purposes, but the greatest hindrance to knowing yourself. Time is the horizontal dimension of life, the surface layer of reality. Then there is the vertical dimension of depth, accessible to you only through the portal of the present moment.
 
So instead of adding time to yourself, remove time.”
 
Eckhart Tolle then goes on to talk about two types of time: clock time and psychological time.
 
That is another piece of his view of Time.
 
Provocative…
 
Footnote:
A link to Eckhart Tolle http://www.eckharttolle.com/home

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Beyond Business | I'm too busy! - I don't have time!

Sales Tweet #129

by Rick Baker
On Jan 13, 2011
Sales Tweet #129 Go out on a limb. That’s a good way to find some fruit.
 
The Thinking Behind the Sales Tweet
The worst that can happen is you may be out there hanging once in a while. If that happens…do some chin-ups. No point wasting a good opportunity!

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Humour | Sales | Thought Tweets

Empowering people for great decisions

by Rick Baker
On Jan 12, 2011
Of course, good leaders want to:
  • Do a good job at delegating authority for decision making
  • Empower people so they are motivated to expand their decision making
Here are a couple of important considerations:
  • Delegation must be consistent…people need to be told the rules and the extent of their authorities
  • Delegation must be communicated…it is not enough to say “Our people are empowered to make decisions”. It is important to ensure people understand how and when their authorities should be exercised. It is important to ensure people understand your decisions can be questioned…’within bounds’.
How should we go about setting up Decision-Making authorities so people are empowered?
 
Leaders - here is simple way to approach this: consider the people who directly report to you then have those people perform the same exercise for the people reporting to them.
 
According to Brian Tracythere are 3 types of decisions:
  • Command Decisions: decisions made by the Leader alone
  • Consultative Decisions: decisions made by the Leader after the Leader has consulted with his/her direct reports [and other folks, as required]
  • Consensus Decisions: decisions where the Leader delegates the decision-making authority to his/her Leadership team…i.e., like the others, the Leader gets a single vote
As mentioned above, communication is important. The first step is informing everyone you think it makes sense to follow Brian Tracy’s advice and use 3 types of decisions. After that, start by saying, “This is a consultative decision” or “This is a consensus decision” or “This is a command decision”. This probably will not be required because people will understand the decision type by the way you introduce the decision. On the other hand, there is no harm in making sure by saying things like “I would like to consult you about this” or “Can we come to group consensus about this” or “I have made the following decision’. When in doubt – over-communicate.
 
About Command Decisions: I have told people I have a 10-3-1 Guideline:
  • For every 10 [command] decisions I make I expect about 3 will be questioned
  • For every 10 [command] decisions I make I expect about 1 to be strongly resisted
Why?
 
It seems to me 10-3-1 is about the right ratio. When I make command decisions I will make mistakes…hopefully, I do not err more than 3 times out of 10 decisions. If I do then I shouldn’t be the boss. Occasionally I will make a glaring mistake…hopefully; I do not do that more than 1 time out of 10 decisions. My communication of the 10-3-1 ratio is an effort to ensure everyone is comfortable questioning my decisions…’within bounds’.
 
***
 
According to Dale Carnegie...
 
"When Theodore Roosevelt was in the White House, he confessed that if he could be right 75 percent of the time, he would reach the highest measure of his expectation.
 
Roosevelt's 75%... that supports the selection of 3 in 10-3-1...or, at least, it suggests having 3 of 10 decisions questioned is in the right ballpark.
 
 
Footnote:
Link to Brian Tracy www.briantracy.com
 
 

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Delegation & Decisions | INSPIRE PEOPLE - GROW PROFITS! | Seeking Simple!

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