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Name of author Rick Baker, P.Eng.

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Sales Tweet #66

by Rick Baker
On Oct 18, 2010
Sales Tweet #66 I am smart. I am good looking. Everybody likes me…that’s Ernest Seller doing some self-talk.
 
The Thinking Behind the Sales Tweet
Ernest picked that up from one of those Rodney Dangerfield movies. Rodney Dangerfield is one of Ernest's Top 10 actors. Ernest is thinking about self-talk…I mean doing those daily affirmations that many of the self-help gurus promote. But, Ernest gets forgetful...a lot. So, the only time he does the self-talk is when he thinks of Rodney Dangerfield. And, Ernest is pretty content with that. It seems to work.

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Thought Tweets | Ernest Seller

Sales Tweet #65

by Rick Baker
On Oct 15, 2010
Sales Tweet #65 It's time to check your dance card...how many VITOs are you selling to this week?
 
The Thinking Behind the Sales Tweet
Selling to VITO - Very Important Top Officers - the wisdom of Tony Parinello. Whether we call them VITOs or C-Level or Business Leaders or something else, sales people should work to expand the number of top-level decision makers they serve directly. Networking and serving above-and-beyond-the-call-of-duty are 2 good ways to add VITOs to your business connections.

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Questions?: The Art of Asking Good Questions | Sales | Thought Tweets

More Suggestions for Compelling Presentations

by Rick Baker
On Oct 14, 2010
From ‘How To Talk So People Listen’, by Sonya Hamlin
 
The number-one guidelines for planning and presenting Business Communications:
  • Audiences need to visualize your ideas to bring clarity, interest, and credibility to them.
  • You must be challenging, interesting, surprising, alive, energized, and original to get and hold the audience’s attention today.
  • You need to involve your audience and interact with them to keep them with you.
Sonya Hamlin’s advice meshes well with that of Philip Theibert and the advice of the Heath brothers, Chip & Dan.
 
So, from now on, every time I create a new presentation I will refer to the following 3 Thought Posts:
And, at least once a quarter, I will revisit the compilation of advice from Dale Carnegie, Peter Urs Bender, and Stephanie Palmer contained in Compelling Presentations.
 
Footnote:
 
Why improve your public speaking skills?
 
Brian Tracy provides lots of good reasons…
  • You will attract the attention of people who can help you
  • New doors will open for you
  • You will feel more confident
  • You will increase your self-esteem
  • You will be given opportunities to use your developing skills at higher and higher levels

Tags:

Communication: Improving Communication | Influencing

Sales Tweet #64

by Rick Baker
On Oct 14, 2010
Sales Tweet #64 How many referrals did you get so far this month? Does your referral program need a tweak?
 
The Thinking Behind the Sales Tweet
There are 2 major categories of Referrals: Type (1) the referrals you solicit and Type (2) the referrals that happen naturally…i.e., Type (2) happen when you are pleasantly surprised as your happy Clients bring you new Probable Clients. Type (2) referrals are the supreme compliment. They signal you are providing most-excellent service and Value.

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Questions?: The Art of Asking Good Questions | Sales | Thought Tweets

Networking & The Strength of Weak Links

by Rick Baker
On Oct 13, 2010
You have a network of people connections.
 
Some of those connections are strong and some are weak.
 
Your strong connections include your family and your friends. Strong connections contain special significance and they exist over long periods of time. As the saying goes “blood is thicker than water”, so strong connections are thicker than weak connections.
 
Strong Connections are considered the Strong Links of your network.
 
Your weak connections are occasional and unplanned: some of them happen by sheer coincidence.
 
Weak Connections are considered the Weak Links of your network.
 
The Strength of Weak Links: that is a phrase used by Richard Koch and Greg Lockwood in their new book titled ‘SUPERCONNECT, Harnessing the Power of Networks and The Strength of Weak Links’.
 
How can there be Strength in Weak Links?
 
The answer to that questions starts with Mark Granovetter, who attended Princeton and Harvard. His research paper titled ‘The Strength of Weak Ties’ was published in 1973. In that paper, he concluded weak ties or links are often much more valuable than strong ties. Here is how Koch and Lockwood explain Granovetter’s puzzling conclusion:
 
“Granovetter said that people with whom we spend little time can frequently be far more useful to us than those we see every day, those with whom we have intimate and intense relationships, those who actively try to help us.” He also argued that weak ties between acquaintances or strangers are more important to society that the strong ties of friendship.” How could this be?
 
Put simply, his argument is as follows. Our close friends tend to be similar to us and mainly move in the same social circles. Close friends operate in a dense network, what Granovetter called a ‘closely knit clump of social structure’, where most people know each other and share the same information.”
 
and
 
“The weak tie between the individual and his acquaintance ‘therefore becomes not merely a trivial acquaintance tie but rather a crucial bridge between the two densely knit clumps of close friends…It follows, then, that individuals with few weak ties will be deprived of information from distant parts of the social system and will be confined to the provincial news and views of their close friends’.” [the part in italics is an excerpt from Granovetter’s paper]
 
Here’s a link to Granovetter.
 
Question: Have you every experienced absolute surprise when a relationship that started from sheer coincidence turned into something truly amazing?
 
Bottom line: maybe it is a good idea to keep our minds open to new relationships…and, keep our doors open…and our phone lines, our BlackBerrys, our desktops, our mail boxes, our…

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Networking: The Joys of Connection

Sales Tweet #63

by Rick Baker
On Oct 13, 2010
Sales Tweet #63 Who's the best sales person you know? Are you keeping in touch with this person?
 
The Thinking Behind the Sales Tweet
First, consider your friends and co-workers. Who excels at sales? How do they do it? To what do they attribute their sales success? How many hours do they work? How did they learn the skills that lead to successful sales? Do they self-educate?

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Questions?: The Art of Asking Good Questions | Sales | Thought Tweets

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