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Name of author Rick Baker, P.Eng.

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Getting Bang for the Buck out of Procedures

by Rick Baker
On May 15, 2014

Business Contains Only 3 Things: People, Processes, & Situations

Processes come in two classes: processes done by people [thinking, acting, and communicating] & processes done by machines [created by people].

Some Processes are called 'Procedures'. Procedures are communicated in different ways: word of mouth, written documents, how-to videos, computer coding, etc.

Procedures are created in an effort to cause People and machines to perform Processes in 'proper ways', i.e., ways that are considered good ways...essentially Good Habits...ways that allow People to achieve desired results...ways that allow People to achieve Goals.

While procedures do help People achieve goals, procedures do not inspire people. Only People inspire People: People are self-inspired and People are inspired by others.

When People are inspired procedures can influence their actions.

So, the sequence for getting the most bang for the buck out of procedures is: Inspire People first, then Influence Actions and Build Business. 

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