by Rick Baker
On Nov 3, 2011
Sales Tweet #339 Today. Talk no more than 30% of the time and listen at least 70% of the time.
The Thinking Behind the Sales Tweet
This applies not just to sales but to all conversation. People will tend to like you more if you are skilled at listening. If you struggle with listening the work at self-monitoring. A small percentage of people are born with the character trait known as self-monitoring. If you want to succeed in business and you were not born with this character trait then you have to learn it.