Sales Tweet #46 When you simply listen with an open mind...what are your Clients saying about your competition?

 

The main point is - Listen. Don’t make comments about your competition. And 'overrule' yourself if you are tempted to ask leading questions. When your Client brings up your competition it means something. Your challenge is to determine what it means. You can prepare for this inevitable situation by planning the questions you will ask your Client after your Client raises the topic of your competition. When you design those questions, design them carefully. [Search the word "question" at the Activestor website for more about this topic...here's a link www.activestor.ca ]