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Factors that influence how we think and what we do

by Rick Baker
On Nov 3, 2010
Figuring other people out…now there’s a challenge.
 
There is much to consider.
 
The task is a worthwhile one: but, where to start?
 
2 suggestions on how to prepare for doing a better job of understanding other people:
  1. Riders, Elephants, & Their Paths: Dr. Jonathan Haidt’s metaphor
    • The Rider: the logical part of us that struggles to control how we think and how we act
    • The Elephant: the emotional part of us that tends to do whatever it wants
    • The Path: the situation, which will alter Rider-Elephant action
  2. Primary and Secondary Factors that Influence How People Think: Dr. David J. Leiberman
    • Primary Factors:
      • Self-esteem…the person’s view of self-worthiness
      • Confidence…how the person feels about the task/situation at hand
      • Level of Interest…does the person have a vested interest, what's at stake
    • Secondary Factors:
      • Effort...how much emotional, physical, financial work must the person do
      • Justification...the person’s rationalization
      • Beliefs...the person’s beliefs, whether or not those beliefs are true/accurate
      • Mood…the person’s frame of mind
 
More about understanding other people in future Thought Posts…
 
Footnotes:
Link to Dr. Jonathan Haidt.
Link to Dr. David J. Lieberman.

Tags:

Emotions & Feelings @ Work

Comments (3) -

Donald Brownlie Fleming Australia
11/3/2010 9:27:02 AM #

Hi! This is such a great article and I am sure a lot of entrepreneurs are going to benefit from this. I have been giving advice like these to many up and coming business people and have been successful so far. I am Donald Brownlie Fleming, an Australian Entrepreneur, ebook author (Master Selling by Donald Brownlie Fleming) and a Philanthropist. If you have time, maybe you can visit me too:
http://en.wikipedia.org/wiki/My_ATM

rick baker
2/3/2013 10:21:36 PM #

Although there are thousands of different tactics that compliance practitioners employ to produce yes, the majority fall within six basic categories...consistency, reciprocation, social proof, authority, liking, and scarcity.

Robert B. Cialdini 'INFLUENCE', (2007 revision)

rick baker
10/29/2013 8:06:42 PM #

“10 Ideas for Building Human Connections

1.  Be the most positive person you know
2.  Be candid and speak truthfully
3.  Be on time
4.  Say Please and Thank You
5.  Under-promise and over-deliver
6.  Leave people better than you found them
7.  Be friendly and caring
8.  Be a world class listener
9.  Become passionately interested on other people
10.  Smile a lot

…and a bonus #11 - Treat people with respect, always”

Robin Sharma
‘The Greatness Guide’, (2007)

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