by Rick Baker
On Nov 26, 2010
Sales Tweet #95 Personality friction: too much is abrasive, too little is no connection, & the right amount brings warmth.
The Thinking Behind the Sales Tweet
OK. We admit it is a metaphor on the verge of being out of control.
But, we believe it is much better to accept the reality of people's personality differences than to do things like ‘mirror the Client’ to build rapport.
If we work at keeping our self-esteem high then we will tend to do the right things.
Our natural personality + high self-esteem + doing the right things = More Than Enough