by Rick Baker
On Aug 16, 2011
Sales Tweet #282 Client: Can I have this or that or some other thing. Ernest Seller: What do you mean?
The Thinking Behind the Sales Tweet
When Ernest Seller asks "What do you mean?" it can stop Clients dead in their tracks. They have to think about what happens next. Is Ernest not listening? Is Ernest a little short upstairs? Is Ernest trying to play a joke on me? Sometimes the Clients repeat themselves. And Ernest does the same. It slows the Clients down even more. But you want to know a funny thing...every once in a while, as the Clients are trying to explain themselves to Ernest they talk themselves into making a purchase.