Link to Part 1

Bringing People to Process - What does that mean?

We can lead a horse to water but we can't make it drink.

We can lead a person to work but we can't make them do it right.

Horses have to want to drink before they drink.

People have to want to do work right before they do work right.

The Key Message: When People want to do work right, their businesses excel.

So, let's focus on helping people want to do work right. Let's not just delegate work to them, let's make sure the work to be delegated makes sense and let's make sure the delegation is performed in a most-influencing way.

The work to be delegated - that's the ingredients.

Influence - that's the key secret spice, the flavouring for success.

To do a better job of Bringing People to Process, we need better preparation. To prepare, we need to learn about people so we have a good working knowledge of WHY people become motivated and HOW we can assist them in becoming motivated. After we know these things we need to adjust our delegation processes. We also need to adjust the tools we use to communicate work-process.

Here's a 'prime example': Taking Talent to Task...i.e., to fit the context of this 3-Part series of Thought Posts, re-word that - Bring Talent to Task. 

NOTE: There is a very special relationship between Talents/Strengths and motivation/ability to perform Tasks well. That's why Bringing Talent to Task is a 'prime example' of how to improve your business performance.

We Bring Talent to Task when we:

1. Know individuals' Talents & Strengths,
2. Know the details of the work we want done [the nature of the work-process, the details of the Tasks, and the specifics of the required actions],
3. Know how to delegate in ways that influence and cause people to feel accountable, &
4. Perform the delegation successfully.

Conclusion:

Anyone can bring process to people. The best leaders know it takes thought, commitment, and effort to excel at process design, including communication design and especially delegation design.

Anyone can bring people to process. The best leaders know the keys to success are individuals' self-motivation and how leaders influence people in ways that inspire the right actions to generate the right results.