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Name of author Rick Baker, P.Eng.

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People think 600-700 words per minute. People talk 100-200 words per minute. Most people listen...maybe 1 or 2.

by Rick Baker
On Jun 7, 2021

The Thinking Behind The Tweet

Listening - a little bit goes a long way. Just imagine what could be accomplished by a lot of listening.   

Tags:

Communication: Improving Communication | Humour | Thought Tweets

Small business is like walking a tightrope: failure to step gets you nowhere & slip-ups bring you down.

by Rick Baker
On Jun 6, 2021

The Thinking Behind The Tweet

Take Delegation seriously. It is really important to do it and to allow yourself and your people to learn from errors.

Tags:

Delegation & Decisions | Humour | Thought Tweets

"Fear is (a) an impulse, (b) a habit, (c) a disease."

by Rick Baker
On Jun 5, 2021

The Thinking Behind The Tweet

That's a quote from Frank Channing Haddock's 'The Culture of Courage', (1910).

What an interesting view of fear.

What an interesting base for growing courage.

5 reasons to listen: (1) to understand, (2) to act, (3) to respond, (4) because it's your job, & (5) because you like people.

by Rick Baker
On Jun 4, 2021

The Thinking Behind The Tweet

Most people listen poorly.

It's reciprocal: people don't listen to them so they return the disfavour.

Then there's this pent up ego, demanding you express your thoughts rather than listen to other people's thoughts.

***

If we don't relearn how to listen evolution is going to adapt our ears into oblivion.

[One drawback of civilization: people who don't listen no longer get eaten by predators.]

Tags:

Communication: Improving Communication | Humour | Thought Tweets

Some ancient wisdom for Success: Have bone in back, not bone in head.

by Rick Baker
On Jun 3, 2021

The Thinking Behind the Sales Tweet

Probably no ancient person ever said that. But, we will never know for sure. On the other hand, I did write “People should work at having thick skin and thin skulls”.

Thick skin will help people be less influenced by the criticism of others.

A thin skull will ensure important stuff gets in easier.

If you want to teach someone, first find out what they believe they already know.

by Rick Baker
On Jun 2, 2021

The Thinking Behind The Tweet

Far too often, we jump into teaching.

Far too often, we assume others do not know what we know. 

Far too often, we conclude others are doing things poorly or incorrectly because they don't know what we know.

More often than not, we waste time and 'make work' when we assume and conclude others don't know what we know.

We can remedy this by asking simple questions before we give instructions and lessons.

 

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