Here is the thought behind that Question...
Recently, I read Jim Estill's CEO blog1 about work ethic. It reminded me of the stinging little Thought Post I wrote last year to address claims about attitudes of entitlement around the workplace. [Snakes & Ladders...and Entitlement]
Since reading Jim's blog, I followed his advice and I read the book 'Reviving Work Ethic'.
And, I re-listened to the short version of Napoleon Hill's 'Think and Grow Rich'. [I do that quite regularly]
I like many of the points Eric Chester made in 'Reviving Work Ethic'. Particularly, I like his views about of Work Ethic Markers:
Positive Attitude
Reliability
Professionalism
Initiative
Respect
Integrity
Gratitude
Those definitely are facets of a good work ethic.
And, Leaders ought to lead by example as they promote and encourage those facets of good work ethic.
Here is another way to look at it - the Napoleon Hill way...
QQS
Napoleon Hill taught:
- we must over-deliver on Quantity of service,
- we must over-deliver on Quality of service, and
- we must render that service with an enthusiastic Spirit2.
That, in summary, is Napoleon Hill's QQS Formula ["QQS"].
We can use QQS as the guide for good work ethic.
And, we can quickly see how the institution and practice of QQS provides tremendous benefits, ranging from workplace harmony to differential advantage.
That said, the question remains:
Do family business people have better work ethic?
Footnotes:
- Jim Estill's blog
- Spirit, as in Spirited Leaders