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Name of author Rick Baker, P.Eng.

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That wasn't a perfect storm, it was another rogue wave.

by Rick Baker
On Oct 2, 2013

About 20 years ago, a business colleague was on vacation in Cabo San Lucas with his young family. While walking along the beach, he and one of his sons were swept away by a rogue wave. They drown. Instantly, a vacation became a nightmare. When I heard the story, I thought – what an unfortunate tragedy. As details were confirmed, we learned the beach my colleague’s family happened to walk along was known for its rogue waves. Warning signs were posted. If you Google ‘cabo san lucas rogue wave’ you will find numerous articles about the area and the inherent risks.

Yet, year after year, people drown at Cabo San Lucas.

It’s not like it’s a perfect storm situation…it's not like freaks of nature are conspiring against you to bring you down.

No, it’s a rogue wave situation. It’s not about freaks of nature. It’s about situations that recur with some level of predictability. We may not be able to predict with accuracy when they will occur, however, we can predict with accuracy that, sooner or later, they will occur. And, as is the case in Cabo San Lucas there are warning signs. While you may not be familiar with the territory or the situation, others are.

In business, we have rogue waves. They appear in the form of business cycles and market trends and in the form of aged accounts receivable and toxic employees. These rogue waves of business have their warning signs. And, if you turn your back on those warning signs then you do it at your peril.

The question is…

In your business…

Are you blaming bad results on perfect storms?

And…

How many rogue waves does it take to catch your attention?

 

[Some people wouldn't recognize a rogue wave if it slapped them on the back.]

Tags:

Solutions & Opportunities | Thinking as in Think and Grow Rich

Thought Tweet #838

by Rick Baker
On Oct 2, 2013

Thought Tweet #838 You are not paranoid - people ARE watching you. 

 

The Thinking Behind The Tweet

They are watching what you do. They have little ability to understand what you are thinking. Regardless, they are watching what you do. 

That makes you a role model.

That provides you an opportunity to lead by example.

Tags:

Humour | Influencing | Leaders' Thoughts | Thought Tweets

Thought Tweet #837.5

by Rick Baker
On Oct 1, 2013

Thought Tweet #837.5 Good risk managers are allergic to mediocre leaders [and vice-versa].

 

The Thinking Behind The Tweet

Behind every great leader there is a great risk manager. It has always been that way. Now, more than ever risk management is an essential leadership priority. Risk management is an elite business function, intimately intertwined with strategic thinking.

Tags:

Humour | Leaders' Thoughts | Thought Tweets

Failure To Perform- WHY?

by Rick Baker
On Oct 1, 2013

Often, people don't do tasks because they don't know how.

In other words, they lack knowledge or skill that is required to be competent at the task.

In other situations, people are competent but, regardless, they don't do the tasks.

There are many reasons why people fail to perform tasks.

Here are some of the reasons:

  • they don't like the task 
  • they don't think the task is important 
  • they don't feel appreciated
  • they don't feel their co-workers are supportive 
  • they don't like the boss
All of these things are flavoured with bad attitude. That is - all of these things could be remedied quickly if people adjust the way they think and feel about work [and prior to that, the way they think about themselves]. There are several ways to improve attitude: focus on talents & strengths, taking talent to task; communicate values & shared values; communicate visions of a better future; communicate the importance of all roles & tasks.
 
Here are some more reasons:
  • they are lost in work-multi-tasking 
  • they are work-distracted
  • they are work-stressed
All of these things contain an element of bad process...individual's bad work process and, more often than not, a work-culture of contagious bad work process. There are several ways to replace bad work process with good work process: apply the 80/20 Rule, shaving off bad-work-process fat; systematize routine-work tasks & work-task strings [automated processes]; teach time/self-management; adjust work environments to enable focus & concentration.

Thought Tweet #837

by Rick Baker
On Oct 1, 2013

Thought Tweet #837 Values are deeply-held beliefs...some about means and some about ends.

 

The Thinking Behind The Tweet

Some Values are about Means - they answer, How Should Actions Be Done?

Some Values are about Ends - they answer, What Outcomes Are Desired?

All Values are wrapped around Explanations of Why!

Tags:

Thought Tweets | Values: Personal Values

Thought Tweet #836.5

by Rick Baker
On Sep 30, 2013

Thought Tweet #836.5 Are the people who post warning signs pessimists or optimists?

 

The Thinking Behind The Tweet

Some business people treat risk management as if it is just a dirty pair of words. Others treat it like it's the territory of the worst of pessimists.  

For me, risk management is a talent - a strength...naturally enjoyed by some of us and very foreign to others. Risk Management is about warning signs. It is about the ability to see risks before they happen and post warning signs about the risks to save others from injury. Business Contains Only 3 Things: People, Process, & Situations. Risk Management is about the risks tied to these 3 things.

Risk Managers may or may not be pessimists.

Risk Managers may or may not be optimists.

Regardless, good Risk Managers must be realists.

Good Risk Managers are 'present' - they see the present reality, both the good pieces of reality and the bad pieces of reality. Their views are not tainted by pressure of the present or the baggage of the past.

Good Risk Managers are 'visionary' - they have a good sense for patterns and trends and they have a good sense about how present patterns and trends can unfold into future situations. 

Risk managers deliver value to business processes and other business people. Sometimes, they deliver company-saving value. Risk Managers know much about The School of Hard Knocks and they know how to spare other business people the hardest of business knocks.

Tags:

Business Contains Only 3 Things | Leaders' Thoughts | Optimism & Pessimism | Thought Tweets

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